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December 2023 by Michael Scavuzzo
Enjoyed old school (compliment) feel and the high end and vintage equipment.
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June 2023 by jonathan ovanessian
This place is phenomenal. It's so hard to find people who do solid work on tube amplifiers. SG Custom Sound helped me fix a tube amplifier that I love dearly. The customer service was at a very high level, communicating with me throughout the entire process. I would recommend this place to everyone! Thank you so much SG Custom Sound! Can't say enough good things about the service they provide. I will bring all of my guitar amplication and effects needs to them.
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March 2023 by Peter Zab
Great service!!! I had a CD transport repaired by those guys. It is a high end Metronome Technologie and the price was very reasonable. I would definitely recommend them.
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December 2022 by Craig Privett
I use SG custom sound for all my bass amp repairs and maintenance. Scott and Dre' are the best. Highly recommended !!!
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October 2022 by Julio C Arreola
There very good. The fixed my jl audio w7 10 inch. Very satisfied I would recommend them. Very professional!!!!!
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June 2022 by Bartosz Winogrodzki
I visited the SG Custom Sound for the first time and I am very positively surprised by the very professional service. They replaced the phono cardridge Rega Apheta2 in my turntable Marantz tt15 and I have to admit that they set it up professionally and perfectly. Really good job guys !!!
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June 2022 by Leonel N.
Scott did a great job fixing a 20+ yr classic Krell HDCD player which Krell couldn't or wouldn't fix.
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January 2022 by Tony Vernet
FYI, writing as a novice who is just starting to build a hi-fi quality stereo system. I dropped off two technics 1200 mk2 turntables at SG about 3 weeks ago. One had a faulty transformer, and the other a grounding wire issue. I did diligent research in hopes I may take care of these myself, as there are many tutorials on youtube to make these repairs at home. I decided taking these to a specialist would be the best option.When dropping off the turntables at SG, a $50 consult fee was due at drop off to determine the fixes to be made (which I was already aware of and told the employee). No big deal, as a portion of this fee was deducted from my bill. They tell me I should be hearing back within a week to discuss pricing for the fixes.9 days pass by, so I call them inquiring about the status on the turntables. I get a call back later that day from Scott, telling me that the grounding wire fix would be ~$120, and the faulty transformer replacement would be ~$180. I was shocked at how expensive these fixes would be, considering they are fairly quick to perform. It seems these are common issues when dealing with secondhand turntables. I tell Scott to move forward with repairing the turntable that needs a transformer replacement for the time being.Yesterday, I traveled into Queens from the Bronx to pick up my repaired turntable. Paid on credit, but would have saved the tax fee if I paid in cash (about $20). I would have certainly paid cash if I knew this beforehand. Also, the turntable was not thoroughly cleaned as promised over the phone.I get home, connect all cables, screw on a brand new Ortofon stylus and cartridge to tonearm, and notice that no sound is coming from my left speaker. Turns out the left RCA cable should have been replaced ($2 at your local dollar store).So a month later, $250 bucks short and my hi-fi stereo will only play through my right speaker. I have full confidence in SG's expertise, but feel as if I was swindled into paying an exorbitant amount for sub-par work.
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December 2021 by Ronald Pantin
Guys did a great job on my McIntosh MC2200 would recommend these guys fully
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December 2021 by biagio di salvatore
Brought in my Lafayette receiver with right channel stereo not working paid 500 dollars for repairs for a receiver worth half that when I purchased it 40 plus years ago now stereo not working and I need to attach a wire to the tuning capacitor to get some reception not all channels working. They made me feel d*** for paying that in April and feel dumber now. In my opinion they are first class crooks. I found a guy in Brooklyn near me who repaired my AKAI AND YAMAHA doing far more work for those two and charged me LESS THAN HALF. AVOID THIS PLACE I DON'T CARE HOW LONG THEY'VE BEEN AROUND.
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November 2021 by david E
Brought my blown Paradigm sub to them to get it redone. They did a great job, more than reasonable and, had it back to me in less than a week.I highly recommend them.
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September 2021 by Joe Caravella Jr.
Whenever my Gear needs a repair Scott & Drea Do awesome I work Highly Recommend
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September 2021 by Charles Priolo
Wanted to let everyone know that I couldn't be happier with the wonderful repair job that was done recently on my amp.I brought in an Egnater Renegade that had been DOA for several months. By the following day they called me with a diagnosis, the parts needed and necessary repairs, along with the price.Within 4-5 days they called to say my amp was ready and the following morning I picked it up, brought it home and fired it up. All I can say is "wow". Sounded better than when I first bought it 9 years ago!Also wanted to mention how professionally and courteously I was treated, both by the owner Scott, as well as by another young man named Dre.Scott: great service, quick turn around time, fair prices!! It's very obvious how much you guys care for your customers. I will be using SG from now on for all my guitar amp and related needs.Thanks again.Charles
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August 2021 by Beata Lakretz Gramlich
My dad runs this shop and having been to his shop and hearing how he works at home I just have to say he really cares about his work and really tries I hope you give him a chance ?.Dad if you're reading this your welcome I love you.
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June 2021 by J “Sequoia” W
Scott and the crew there know what they are doing and do it better than any other shop I know of! They have some very kewl items in the shop as well as repairing of amps, mixing boards, pedal boards...the whole package.