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November 2023 by lily T
Mr. Chen was very nice and helpful when helping us open an account. This is a great place to bank with.
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October 2023 by John Hines
Unbelievable, Recently moved to Syracuse after selling our home. Went to two seperate Chase branch banks in Liverpool to open up new account that would be convenient. Was turned away from both after being told "they were too busy and I would have to make an appointment". I told them if they were so busy they could turn away a new account worth several hundred thousand dollars, as an initial deposit, they did not need my business. Too many other financial institutions, banks or credit unions, who were glad to have my business. I went down the street, waited 15 minutes and had a new account opened in 30.
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April 2023 by John Burger
Chase Bank needs to Divest from the Coastal GasLink Pipeline which is being built illegally through the unceded territory of the Wet'suwet'en people in British Columbia.It is a Climate Bomb.
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April 2023 by vegetarian1980
Went in to notarize a document and the lady said she didn't feel comfortable with the wording on it??? Is that your job now, Analyzing words? We ended up going to POSTTNET on James St and they notarized it without any problem
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January 2023 by David Warner
Great experience with Chen: I arrived past 4pm and even though I had a complicated banking request, Chen offered to assist. He was very efficient+effective and managed to take care of everything faster than expected. This really helped me out since coming the next day was not an option for me. No wonder he's got a bunch of awards, he's a real banking rockstar!
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October 2022 by Abdul Rashid Hatef
The bankers and tellers are so personable and professional.
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March 2022 by Cameron Taylor VLOGS
Chen is AMAZING. Very kind hearted guy who actually cares about chase customers
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December 2020 by Brian
Poor customer service between employees attitude on the phone and locking the doors 15 minutes prior to the posted closing time.
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August 2020 by Mihai Pistol
This a good branch. I've had positive interaction every time I visited even though I much prefer dealing with small banks. I usually use the left window to have to deal with a human being. Everyone seems nice and helpful. The only downside is that no one seems to know why Chase ATMs stopped printing out receipts when depositing cash or checks. Although this can be frustrating, it's not a big issue for me.
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August 2020 by Chad Ski
Been banking here for years, great staff, prompt and overall excellent experience everytime!
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June 2020 by Crystal Wiggins
I have been banking with Chase at this location for over 15 years now. I have both a personal account as well as a business account. All of the tellers are very professional and most know me by name. Anytime that I call with any questions they go above and beyond to find the answer if they don't know it off of the top of their head. I always enjoy going to this branch. Selma is wonderful and takes good care of my banking needs. And Cathy, Peggy, and Amanda are always a pleasure to do business with.
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June 2020 by rick james
Horrible service you gotta fight for your own money!!
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July 2019 by Chloe Pettit
Nice and clean Bank. I've always had smooth and easy encounters here.
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June 2019 by Jennifer Thompson
I absolutely love this bank. They noterize for free and anytime I have an issuse they are quick to help me resolve it. I have been banking with them since 2013.
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May 2019 by Jason Evans
If you get Selma Ruggio as your teller, run away—she is clearly an idiot who has no business being responsible for peoples' money. This branch cannot be trusted to handle a simple change of address.
