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September 2023 by Brian Kane
My wife and I are visiting from out of state. During our 9 hour trip here we encountered some issues with our exhaust. By the time we arrived at our destination the tailpipe had separated from the exhaust, the muffler had a hole, and the Y connector had broken. I know because I crawled under my suv and examined it. I showed up at Dutchman and told the lady behind the counter my dilemma. She spoke to Rob (I think). He immediately got my vehicle in and was able to fix all issues. Luckily he had an exhaust pipe bender! I was back on the road by 11 am. What a huge relief! I feel much better putting my wife and dogs back in the car for the return trip. The lady at the desk was super knowledgeable about the business as well as the area. Really nice lady! Price was very fair also. 5 stars for sure!
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September 2023 by Caroline Hawkins
All around a great experience. Had my AC compresser fixed and now my AC freezes us out. They gave me a quote ahead of time, the staff was nice, and they did great work for a good price.
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July 2023 by Tom Monks
I used to take our cars to the dealer in Utica, but always felt like I was being upsold. I've been taking them here instead for all our maintenance and repairs for the last few years and have been extremely happy with the service. They're very knowledgeable, friendly, accommodating and honest… and they charge very reasonable prices. Highly recommended!
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July 2023 by Linda Vacca
It was an excellent experience. One warning they charge an extra 4% if you do not pay cash. I've had work done there before and they do great work at a decent price.
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February 2023 by Karl Schroeder
Dutchman auto replaced my muffler ,they did a great job in one hour and price was reasonable, happy with everything thanks
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July 2022 by Aaron Goutermout
Very fair auto shop. They only tell you what needs to be done and they are willing to show it to you on the vehicle.
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June 2022 by Chase Cardinal
I took my truck there for an alignment because my right front tire was balding on the side of it and pulling to the right. So I tell them to replace the balding tire, see if there is anything wrong that they can see in my suspension system, and get it realigned.Then I get a call saying it needs a condenser. I agree to get it fixed. So I get my truck back 4 days later and come to find out it is not aligned right pulling to the right still. So almost 700 dollars later the thing I brought my truck in for is still not resolved. They said to bring it back in to look at it and it could be this it could be that even though they already looked at it! Total rip off!Services: Auto maintenance
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May 2022 by gail roes
Great diagnostics and knowledgeable.. They are busy because they are that good. Be concise when you call for help or appointment as the phone is probably ringing with the next call We would not go anywhere else.Services: Oil change
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May 2022 by Nicole Loomis
Quick to get in for an appt. Reasonably priced
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March 2022 by YokaiW0LF
Good work decent price receptionist can be rude at times like she could care less if they get customers.Service: General repairs & maintenance
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October 2021 by Mary Moore
It's worth an hour drive from Old Forge to have my car repaired here. They are good mechanics, honest, fast and a lot less expensive than many other garages. I'll continue to use them.
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April 2021 by Duane Whitney
Well it would of been a nice visit if the lady at the counter was not so rude mechanics though great people. I feel when you enter a establishment your first impression is your biggest impact if I could change anything about that place ditch the lady at the counter and get a sweeter and kinder service writer with less of a chip on there shoulder and a warmer demeanor.
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February 2021 by bob ward
Excellent service
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December 2020 by mike peters
Needed a tire repaired, they got me in in just over an hour from when I called, and had it fixed in 20 minutes. Thanks guys
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December 2020 by Donna Hlad
Awesome
