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March 2024 by Yulamnia G.
Sheila was the absolute BEST!! I highly recommend her services. She was genuine, respectful & professional. Thank you for
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January 2024 by Christina G.
Worst customer service I have ever experienced in my life. I was given a gift for finishing chemotherapy and the meaning was taken away after coming face to face with this poor excuse of a human being. She accused me of wearing the bracelet and wouldn't "touch that" eluding that the bracelet was not legitimate. Bracelet was purchased a week ago with papers and receipt in hand. 10 months as an assistant manager and degree from Hunter College i guess makes you think you're CEO of Richmont.
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October 2023 by Booma
6 out of 5! Would highly recommend this boutique. I was helped immediately and had the pleasure of working with Sheila S this morning. She provided an excellent professional yet personalized experience, patiently guiding me though many different available pieces. Everything from information on product care to even ideas on how to prepare for my surprise gift for a future event was provided. It was above and beyond what was expected.
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September 2023 by Jacklyn
If you visit this location, find Sheela! She was the kindest member of Cartier I've ever met and did her best to help customers shop comfortably.She helps customers enjoy fully without pushing them to buy it.She recommended other things for layering when I looked around the rings and bracelets, and I loved her sense of recommendation and her accurate opinion when I wore them.Also, Sheela gave me a travel mini ring pouch for the ring I bought this time, but when my sister who visited with me said she had never received the pouch when she bought ring at this location, Sheela gladly provided it for her. I'll visit again soon and my sister wants her help next visit, too. Enjoy shopping with her, everyone ?
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September 2023 by Jo Ikonomou
I have shopped at this Cartier location on two occasions. Christina the manager is amazing and will def take time out of her busy schedule to help with the decision making process. I am a very indecisive person and she really helped me with my bracelet sizing. Sophia was my SA for my second purchase and she was amazing also. She took the time to show me all the items I was interested in. She was very patient and gave me her input. I am happy with my purchases and will def be going back to Sophia and Christina for more. They are polite, kind and don’t make you feel like you are wasting their time if you ask to see something or take a little longer in the decision making process.
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September 2023 by nancy shtarkman
Sophia is such a pleasure to work with. She always makes it her goal to help you as best as she possibly can. She will always find a way to make an appointment for you even when she is fully booked. She has a very kind heart and she is a very meticulous and dedicated worker! If you’re looking for a gift for a special someone, the best things come in small packages and the best person to help you find a gift is Sophia !
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September 2023 by Dennis Cai
My family and I had a wonderful experience today shopping for a bracelet. Many thanks to the great customer service provided by Sheila. She helped us find the bracelet we wanted very quickly and made the whole process very smooth. Very satisfied with our first time shopping at this location.
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September 2023 by Geannine Milo
I have had the pleasure of working with the exceptional saleswoman at Cartier Sophia for several years now, and I am consistently impressed by her level of professionalism and expertise. Her friendly demeanor, patience, and willingness to go above and beyond to ensure customer satisfaction are truly remarkable. In a world where customer service can be hard to come by, she is a real gem.
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August 2023 by Iniko Macaso
Sheila Shoshan is pleasant to work with, she is very helpful and patient. The staff are professional. It was a great shopping experience.
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August 2023 by Daniel Gruber
Customer service with Alex D. was excellent. He is always spot on with what i may like. He truly takes his time to get to know you to better assist you. I've been a loyal client of his for the past few years, and he has never steered me wrong. I have always left feeling great with my purchases.I contacted him to add a last minute add on to my purchases and he was quick and prompt. I love my new sunglasses and my wife loves her new ring. He always makes each transition i have ever had with him very smooth and easy.Alex is your guy if you're looking for a trustworthy, charismatic, informative, attentive, and above all helpful salesperson.
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August 2023 by Di Ana
So happy with our purchases. Our SA Alex D., was amazing to work with as usual. We are long time clients of his from his previous location. The way he treats his clients is top tier. You are not just a customer. He really gets to know you, your likes and dislikes, that he supercedes an SA to client relationship. There's a true trust that he is looking out for you and your interests. That's why we have stayed loyal with him for years! That level of customer service is something money can't buy. He is truly a gem.We went to get a new wedding band and the one we were looking for had limited availability. It was my birthday coming up so he tracked down one of two left in north america and rushed it just in time for my birthday. He really helped make my birthday super memorable! I'm so thankful! His recommendations on the sizing and type of ring were spot on. I'm so glad we took his advice because it looks, feels, and fits perfectly. He definitely has an eye for what looks good tailored for each individual.
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August 2023 by Diana U.
So happy with our purchases. Our SA Alex D., was amazing to work with as usual. We are long time clients of his from his previous location. The way he treats his clients is top tier. You are not just a customer. He really gets to know you, your likes and dislikes, that he supercedes an SA to client relationship. There's a true trust that he is looking out for you and your interests. That's why we have stayed loyal with him for years! That level of customer service is something money can't buy. He is truly a gem. We went to get a new wedding band and the one we were looking for had limited availability. It was my birthday coming up so he tracked down one of two left in north america and rushed it just in time for my birthday. He really helped make my birthday super memorable! I'm so thankful! His recommendations on the sizing and type of ring were spot on. I'm so glad we took his advice because it looks, feels, and fits perfectly. He definitely has an eye for what looks good tailored for each individual. Cartier items are timeless pieces. So long term value is worth the price in my opinion. All my items i have from them has lasted beautifully for years to come.
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August 2023 by olga vorobyeva
I wouldn’t say I’m picky, but more very selective of whom I work with. I want to fully enjoy my shopping experience and feel valued as a customer. I cannot say more good things about my SA Sofiya N at this location. Her energy and kind heart shines through each transaction. From just something so small as a repair or getting me my dream items, she goes above and beyond to really make each experience so wonderful. It makes me want to come back and shop some more. When you go ask for her!! She is literally the best!
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August 2023 by elias emexezidis
I worked with Sheila at the boutique. She was an amazing sales associate and helped me every step of the way and promptly answered any question I had, which I had a lot of. I was so please with the service I received at this location and will definitely be coming back with my next Cartier purchase. I would advise anyone looking for any Cartier products to please visit the location in Americana if you would like to be helped professionally and have a seamless and smooth transaction.
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August 2023 by Alexa R.
I am so happy with my SA Nicole ! She is so amazing anytime I need some thing she's there Such a nice person !
