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October 2023 by Stevi Sanderowitz
Flattering wrap dresses.
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January 2023 by Tima Wima
I will post pics of my dress soon but absolutely stunning! I saw it in the window walking by and went inside to try it on. They let me take my time. I took a bunch of selfies in the room and they ordered another size for me to try. There was another one I got, too! The girl told me it was the same dress a celebrity's wife wore on IG but I was already sold. Such lovely pieces to stick out from the crowd! TY Zimmermann Manhasset ?
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June 2022 by Google Account
ladies today at around 11 am have them fired they make you guys lose money I walked in asked them questions about sizes and dresses they didn’t want to work they like we don’t have any sizes they didn’t try to help or get the customer I walked out went to the next store they took me and knew my name even though I shopped there a year a go almost. I’m telling you o sales ladies today probably made you guys lots of money by their behavior kick them out. Best advice I give the owner reading this. Today date Friday June 10. They were looking away when customer was talking to them they hate their job… don’t believe me send a fake customer in see how they act they could have at-least sold me 5000$ dress today but no they don’t care they ruined the brand store
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September 2018 by Lizzie Mackey
Came in this afternoon...was planning on getting a dress for a wedding event and was so turned off by my experience I walked out. The woman with the short brown hair was so rude/ completely standoffish. She didn't help me or even ask what I came in for. She proceeded to stare at the computer for he entirety of my visit. Horrible experience. Won't return.
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August 2018 by Gina Samandarov
Clean and organized store but chaotic! Some of the staff look down their noses at you as if you shouldn't be there.
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April 2018 by Marina Abramov
I avoid shopping online because I like to try on the clothes before buying, but the customer service here is terrible. They need to hire more girls. If you could rate them zero stars, I WOULD.
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November 2017 by Clint Rosenzweig
I adore this store. My oasis. I really like the ladies in the store. I have been going there as loyal customer for almost. 2 yrs.. perhaps the comment with 1 star was due to the type of clientele that the Americana caters to in general. Your loss. The staff could not be better. Patience is a virtue.
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June 2017 by Katt Acosta
You need more than patience when shopping here! The staff was rude, and dismissive. They didn't even greet me when I walked in and had to wait more than half an hour to use one of their dressing rooms!
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March 2017 by Silvia Molina
The girls at the store are great! They go out of the way to run up and down the stairs for sizes. Be patient some times they are single coverage and have to wait on few customers at time. I will be back soon. I'm Spanish and never once felt like the girls were racist. Xxoo
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August 2016 by Angie Garcia
Horrible place! Wish I could give this location negative stars.Bad elitist and racist customer service. I rather drive an hour to the Soho location where theres a huge difference in customer service.
