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April 2023 by Rachelle T.
The CVS staff refuse to unlock items in the locked case when requested to purchase them, notably important medications necessary to purchase. The staff and manager claim they either do not have the key or are "waiting for the locksmith." However, this has been their practice for several years. This is likely leading to a decrease in their revenue, as customers are unable to purchase the inventory that is locked. I suspect the staff also do not want to restock items in the locked cases out of their own convenience and laziness - poor service overall.
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January 2023 by A K.
Overpriced and no proper checkout. Pharmacy is similar to going to a DMV office. No reason to go here.
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October 2022 by Mai Z.
Reliable store compared to all the other businesses in this area. Why do I need 25 words to leave a review. Can't we just get to the point YELP. ONE MORE TIME, Reliable store compared to all the other businesses in this area.
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June 2021 by Owen F.
I stood on the line for so long to buy something because there was only one employee at the registers and she was busy entertainment another customer about his personal conversations. Common sense, keep the line moving. If you want to talk to a customer for 10 minutes, do not ignore the line and call for help so you can console every single customer in need of unnecessary attention.
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March 2020 by Kingston V.
This cvs needs employees asap.... is there anyone in this place ... it doesnt seem like it... basically google and help yourself!!! Sad store
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September 2019 by Elizabeth C.
If it were possible to give negative numbers I would. The worst, the slowest, never have prescriptions ready, always 15-20 minutes whether there are 0 people ahead of you or 100. 27 people bumping into each other behind the counter and lines 10 people deep. Then, there's the attitudes - have some humility when working with customers instead of acting like it's their fault you didn't do your job. Don't ask me if I want a prescription if it's not ready, don't tell me it wasn't sent in when it was and don't blame my doctor's office when it's your system. Pretty much all CVS's suck, but Grand Ave. Maspeth absolute worst.
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June 2019 by Kimberly W.
I visit this CVS on a weekly basis as it has a parking lot and is very convenient for me to get to. I have yet to have experience razors and toothbrushes being locked up and it has been frustrating for me to have to ring a bell and wait each time I want to purchase toothbrushes or razors. An individual is required to go to the front to get a tool to unlock it each time someone wants toothbrushes and/or razors. Even so, its a very well organized and clean CVS. Harricharr, one of the managers, is amazing. He is very understanding, kind, and patient. He is also always smiling! He offers the best customer service compared to all CVS' I've visited. Would definitely recommend this CVS location!
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October 2018 by Russell L.
Only a few kinds of people come to this CVS. Those who need something to pick up quick in a hurry for their home, those who are looking for cosmetics or those who are picking up their meds. Either way how you slice it, this CVS is important for the neighborhood as the parking lot in the back gets filled up quickly and justifiable reason how valuable it is. Customer service is lacking in the area. Majority of the employees do walk around as if they do not care. There are some who are friendly that I have interacted with that really took the time to find the items I need. I wish I knew their names so I can give them their proper recognition. I believe there 2 check out registers with the other 3 being self checkouts. There should be someone on standby there at all times to scan their CVS void card to keep the line moving. More than half the time, customers have to wait for an employee to come and scan their employee card to void transactions. The Pharmacy line is probably the busiest, longest and most important in there. One person or 2 max at the pharmacy check out register while maybe 2 Pharmacy techs in the back filling up medicines. Best bet is to call in adavnce to see when your medicine is ready instead of walking in. Overall, a few things can be fixed but definitely important to the neighborhood. Also, read expiration dates on items as they rarely rotate stock.
