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October 2023 by DC P
“Buyer beware” I’ve used Ken’s for 2 moves. The first time I had zero complaints. Crew was great.The 2nd time was 2020 I’m the midst of Covid. I Received an estimate, and used them as it was the best price and I had confidence from using them before. However, after the move I was slapped with a bill of almost double. I understand and estimate is just that but there is no excuse for almost double amount. I even fed the crew during the move. This was 3 years ago but I felt it was important to add the review since I never got around to it at the time. I also wish I would have l negotiated the price down at the time. I feel we were completely taken advantage of
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October 2023 by Cynthia Saleh
I don’t even know where to begin. We had a very difficult and lengthy move that wound up spanning over a 3-day period. Brian and his entire crew were excellent throughout the entire move. From the first day that he came and gave the estimate, Brian was nothing but kind and patient with us. He bent over backwards to help us in anyway that he could and so did his entire crew. They were fast, careful, and courteous and most of all helpful. I would use and recommend Ken’s 100 times over. Thank you Brian and everyone for all of your hard and professional work!!!
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October 2023 by Christie Cotsonas
Ken's Moving was awesome. I was worried when faced with an unexpected move in only three weeks but Brian definitely eased my worries. The crew was amazing. Would definitely use them again for a move.
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April 2023 by Robin Schwartz
My move is at the end of the month but I've used this company before. They are fabulous great prices very professional and kind. I would recommend them to anyone that needs to move
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November 2022 by Kerry Watson
If you have any anxiety about moving, I highly recommend them. From beginning to end, very reassuring, professional, great price quote and efficient moving service. I won't hesitate to use again!
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November 2021 by Domo C
I used Kens to move from Queens NY to Suffolk County. The whole crew were great. Very friendly, professional and always working. They packed everything very well and were careful with my things. The guy running the show, Rick, seemed very knowledgeable.I would definitely recommend them and use them again.
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November 2021 by Dominick C.
I used Kens to move from Queens NY to Suffolk County. The whole crew were great. Very friendly, professional and always working. They packed everything very well and were careful with my things. The guy running the show, Rick, seemed very knowledgeable.I would definitely recommend them and use them again.
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November 2021 by Tara D.
I had the absolute worst experience with this company. Ken came to my apartment personally to give me an estimate. He took note of the location and listed items that needed to be moved. I was promised 4 men and a 6 hour job. The morning of the move, two men showed up claiming that the other guys called out due to the weather. They got his 16 year old nephew and his friend to come "replace" the other two movers that were unavailable. The teenagers tried, but were completely clueless. They were unable to disassemble any furniture, leaving most of the work to the main guys. Rather then asking what was going, they were just carrying stuff downstairs. There was a bunch of stuff that was moved that was supposed to stay in the apartment to either be trashed or donated. The boys carried all the boxes while the two main guys took cigarette breaks every 15 minutes. Once they arrived at the new location, it was my fault that there wasn't parking right in front of the house, and they had to park around the corner. (It actually worked out to an advantage as a lot of stuff had to go down the driveway anyway and the rest through the front.) The boys carried ALL the boxes into the garage (which is under the house in the back) ALL of the boxes were clearly labeled "kitchen" "bedroom" etc., but we're all left in the basement. When I asked if they were going to bring them up to the appropriate rooms they got annoyed. A lot of furniture was damaged (mostly scraped wooden edges). Some furniture was assembled improperly and when I asked they said no it's fine it's just because the floor is crooked (not the case, as they took it apart and then assembled it correctly after I made them). They also left other furniture unassembled. Included in the original estimate was my refrigerator, which they took, but claimed that they weren't allowed to take the shelves or drawers because they are tempered glass and may break. (Im pretty sure these are pieces of the fridge and should be included in transport) so I had to go back and pick them up myself. They left garbage and 32 empty rolls of tape all over the floors in the apartment. Which I had to go clean up the next day. They also left wads of tape all over the new house. They ripped my expensive mattress cover. 13.5 hours later, they charged me an extra $1000. They claimed that I had 175 boxes when the original estimate said 50-60 (there were extra boxes, maybe 85 total, definitely not 175, and also included items that werent even supposed to be moved.) I called the owner the next day and he didn't even want to listen to what I had to say. No apology, nothing. He said that I paid for 4 guys and I got 4 guys. I don't think the movers 16 year old nephew and his friend coming constitutes 4 movers like I was promised. When I mentioned the mess left behind, He said if the rolls of tape bothered me so much he would send someone to pick them up. This is awful customer service. This company came highly recommended and I was utterly disappointed in the whole process. Customers beware!
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October 2021 by Robyn s
Hello , Ken’s Moving & Storage are awesome and myself and my family have used them about 6or 7 times now ! They showed up on time, were respectful of the property and really really helpful .I recommend them over and over to everyone I knowRicky and his crew took such great care of me and I just lost both of my parents so I was taking their belongings to my apartment and it is a very emotional time, everything was handled with such great care !!Thank you Ricky and your crew and thank you John ( on the phone ), and Karen ( on the phone )!Robyn Gero
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May 2021 by Rich H.
Their team leader Ricky made sure my move was flawless. All items were transported with extreme care. Thanks Rick and team.
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May 2021 by Weronia Kwiecinski
Ken came to view the furniture to be taken along with the boxes of other articles. Very professional and informative. Although we haven't moved my mom to the apartment yet, I was totally impressed with the honesty and directness of Ken. I think that our move will be done efficiently and satisfactorily. Will be back to post an update when the move takes place.
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May 2021 by Karyn Stolberg
Rick and his men were great. Very professional a pleasure to work with. Moving can be stressful and they helped relieve that for me. I would definitely recommend for your moving needs.
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March 2021 by Debbie De Jesus-Ortiz
The men arrived on time. They were polite and professional.They got to work right away and did not waste time.
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January 2021 by Denise Whittam
Ken’s Moving and Storage is the best ! Very courteous, professional, trustworthy and caring . The best ever! I will be using them again and already referred two friends!!
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November 2020 by Maria Ghersi
ROBBIED ME BLIND!! Ken's nephew was told to stay out of certain rooms in the house and he went into every room that was off limit. A Gucci and Louis Vuitton bag is gone in addition to Echo Show. Also, the nephew demanded lunch bought for him and his crew. EXTEMLY UNPROFESSIONAL!!! NEVER AGAIN!!!!