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October 2023 by Denise D.
I took my grandson to this location to for a fitting for his first pair of shoes. Online, it indicates that they have the ability to properly fit a toddler for shoes. When I arrived, a sales person just showed me the aluminum shoe sizer laying on the carpet. I kindly asked to speak with the Manager of the store because online there is advertisement of proper shoe fitting . I voiced my concerns with a WoMan Manager who pointed to the sales person as walked away. She did not reply nor say a word to me. Rude and inappropriate Customer Service . I wish I knew the female Managers name to file a report against her at Headquarters. I will never return; and they lost a faithful customer.
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September 2023 by Marta Lopez
Awesome shoes
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September 2023 by Suleika Camacho rodriguez
The staff that works in the store is extremely unpleasant, they treat people very badly.
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August 2023 by Halzen Ashton Smith
Selection not as wide as it used to be...
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June 2023 by Ashley L.
Came here today to buy a pair of converse that I had been eyeing for a while. The store is very clean and organized. What they say they have in stock online is actually accurate unlike a lot of other locations. The two ladies working today were amazing. I was greeted as soon as I walked in and when the cashier was busy with another customer, she called her coworker to come ring me up. I was in and out and actually asked the cashiers advice on which color converse to buy because I was stuck between the same shoe but one in black and one in white and she was helpful. Thank you and I will be back.
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May 2023 by S Hines
This store is always closed on random days. I feel like 9 times out of ten when you arrive you just know it's going to be a sign on the door. Now today it has a sign saying Closed Today! Last time I came the sign said Closed Early!
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February 2023 by Dexter Jacobs
It was a very nice experience, the woman there I think her name was Tracie , help me and my boy out . We got the perfect fitting work boots. Thank you
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January 2023 by Joan Winchester
Had everything we needed at affordable prices.
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October 2022 by Angel Oliveras
Without any notice, except when we get there, white paper with crayon read CLOSED IT WOULD BE AMUSING IF IT WEREN'T TRUE
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August 2022 by Degante Genesis Degante
Store is always close! It’s 5:30 and already close I’ve been to the store several time this week since is the closest one near me.
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August 2022 by Alfonso Al
Customer service today at 08/16/22At around 12pm , was extremely rude and employee was rushing to go chitchat with someone else . Not coming back or recommending this place
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August 2022 by William James
The Absolute worst customer service experience ever. (Unless you're a woman). I went in there to purchase some sneakers and got on line. There was one female cashier and 1 female customer in front of me no one behind me. So as I wait for my turn at the register another female customer comes in and stands behind me. The cashier asks the customer she was helping to fill something out. Then she moves to the empty register next to her and asks the lady behind me what she needs and I'm like don't you see me standing here as the next customer. She ignores me and waves the lady over to the register and the lady behind me says I'll wait he was here first. The cashier says just come over. So I say to my self No This ***** didn't. I calmly put the Sneakers I was purchasing on the floor where I was standing in line and proceeded to walk out the store and as I'm walking the cashier yells out I can help you now sir how may I assist you. And I said by holding the door open for me to walk out of your establishment. She messed it up for all locations because I will never set foot in a famous footwear again for as long as they are in business. Because discriminating against me because I'm a man is ridiculous never again.
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July 2022 by love happness
I just don't like this place price is too high staff is too ghetto store isn't that clean
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June 2022 by Albert Baker
My experience at this store leaves a lot to be desired, was shopping for a running sneakers for my girl who’s currently on training in the military. From the moment I walked in I overheard the staff moaning about the customers being needy and they need to go and how the ones in Yonkers tell you they are ok….complaining about there shifts and started turning off the lights with us in the store as it reached 7:30. I left without getting any assistance offered, not that I would have accepted it after hearing the way they speak, now I’m on my way to Kohls to find the shoe……
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May 2022 by Martha Martha
Went to exchange my boos sneakers, the lady was pleasant, fast n very friendly. Great place in Sanford, Mt. Vernon