Lately, they closed most of their locations and looks like they are understaffed as well and the staffs they have they are not that helpful either.I ordered check book 3 weeks ago, never received it so I went to bank and tried to find help.Their answer was like call them. Done with this bank.
May 2021
You've closed all of the branches on Staten Island forcing me to use the banks in Manhattan. I walked all the way over to this branch in the rain only for the ATM to be out of service. I'm fed up with you capital one and I'll be switching banks for your poor regard of the Staten Island customers!!!!!
August 2017
Went to open a business account at this branch and was greeted by personal banker MR. STANLEY. By far the best service I've gotten. He went out of his way and made sure everything was taken care of. Thanks a lot Stanley. Really appreciate it!
Your health and safety are our top priority. To minimize health risks from coronavirus (COVID-19), we are temporarily closing select branches. Customers will be able to access ATMs at any branch that is currently open. ATMs in external vestibules will continue to be accessible 24/7 as usual, even if the branch or Café is closed. You can also access our ATMs at select Target® locations.
