"I love Dave & Busters but this location has the absolute worst customer service. Came here today with my little brother and 3 of my other cousins and was immediately turned down because apparently someone else booked the entire space for 3 hours. All this is fine, but I called before heading out to ask about pricing and how the crowd was at the time and was never told that another party had it booked. When we arrived we were told that we were not allowed in, which is when I spoke to manager and all she could say was "sorry our staffed was not informed" The miscommunication between you and your staff is none of my business. What is my business is that I traveled to the city with a bunch of kids and was turned down. Moreover, as we stood outside trying to make other plans, tons of kids were coming out crying, but none of this is an issue because they are "sorry that their staff were not informed. Oh and what a coincidence that as we were standing outside their website is updated stating that the place will be closed for a few hours. "
"Came there yesterday with my mother to celebrate my birthday. The fun we experienced can't be described! Lots of games for both kids and adults. By the way, these games are repaired quickly. The food is AWESOME!!! I don't know about others, but what we ordered was fantastic. Best of all I liked the chocolate cake and the banana pie (recommend those). And last but not least, the people working at the diner were so nice and enthusiastic! Guys like Kenny and Lonnie always stopped by to check on us. The only disadvantage that occurred to my mother was the loud music, though you get used pretty quickly. However, that is such a tiny detail, it does not reflect on the score that I give this place (if I were able to give 6 stars, I would). We will for sure visit here again."
"I've been at this location many times when I was 16-17 with friends the same age and never got asked to show my ID when entering. I went a week ago and got told I couldn't enter because I wasn't 21. I'm 19 now and I can't believe they have this policy. I'm only here to play the games. They should Id those who want to drink, at the bar not at the entrance. I wasted my time going to the city and the security guy was very rude. Unbelievable!"
"The food was very salty and the service was okay.
I don't know what changed because I have been there before and the food and service was much better before.
I am going to have to think twice before sitting down to eat there again."
"This guy he help everyone who was dark skin. He kept making them soon unroll they won a decent amount, I took pictures, I am decently never coming back just for that guy. Me and my family were kinda insulted."