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May 2022 by Jeff L.
Been using this shop for ten years and two cars, everything from tires to brakes to transmissions. I've been completely satisfied every time. They quote a cost for the job including details on parts and labor before you say "yes" and I've never been overcharged. Highly recommended
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April 2022 by Amanda H.
I have been bringing my car here for inspections for over 20 years! Busy garage and well run! The consumer needs to remember inspections are first come, first served. Patience is your friend.
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February 2022 by Austin L. Singer
Probably the WORST experience I've ever had with a business. I brought in my BMW 750Li to have new rear tires mounted and balanced. Not only was the man running the office very COLD AND RUDE, they WEREN'T UPFRONT WITH THEIR PRICING and I paid DOUBLE what I've paid for the same job many times in the past elsewhere. Probably cost more than what the BMW dealer would have charged. THAT'S NOT EVEN THE WORST PART!!! They SCRATCHED the entire lip of both rims they mounted tires on and they are both VERY UNBALANCED. Never have I had such bad service and now I am going to have to pay multiple times what it would have cost to do the job correctly to fix what they did. IN SHORT, I HOPE NO ONE EVER GOES TO THIS PLACE EVER AGAIN. I would ask for a full refund but that's barely going to get me the distance of covering the damage they did now that both rear wheels need to be refinished.
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February 2022 by Assaf Alster
A wonderful throwback experience in Customer Service.I am almost reluctant to describe how special Cybert Tire is because the service is so top notch that I don't want to risk degrading it due to more customer traffic. Whether you need a tire repaired/replaced or getting your car Inspected these guys are the best. Cybert is quick, efficient and exceedingly competent. Every employee is a consummate professional with exceptional skill and knowledge. Pricing for parts and labor is very fair, especially for NYC. If most of your car maintenance interactions occur In a dealership you will be surprised by the contrast in customer experience. For those of us old enough to remember what great customer service is about you can't help but feel a deep sense of nostalgia from your experience at Cybert. I can not recommend Cybert enough.
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February 2022 by Bryan Moyles
Whoa, I'm in utter disbelief. I called this morning, and here's how the conversation went.Me: Hey there, do you take appointments for inspections?Cybert: No, we don't take appointments, just drive in.Me: Cool, do you have a rough idea what the wait time would be right now?Cybert: No, I have cars in the garage and people in the waiting room and outside.Me: Got it, would I be...Cybert: Look I'm very busy, gotta go, bye. {click}Me: ... able to leave my car there?I'm truly amazed. I've used them before, the mechanics are good, but the guy at the front desk has held a reputation for being incredibly rude. I had yet to be exposed to this personally until today and I saw his true colors. The call was 24 seconds long. If you can't take 24 seconds to talk to a customer on the phone, don't answer it. Thanks!Buyer beware, take your car to a shop that is at least considerate, and doesn't hang up on you for asking a reasonable question.
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February 2022 by Kit B.
Avoid this place at all costs. We brought our car there because our (flat run) tire had a tear in it. They "sold" us a new tire , which our BMW dealer later confirmed was not a new tire at all -- they had just plugged it. Once before, they had failed our car for inspection and it ended up costing us $1,200 for a fix which our NJ dealer also said was unnecessary. (We have NY plates so can't get the car inspected in NJ.) So do a little research -- there are plenty of places in the city to get your car inspected that are not crooked. Just left a place on the Upper East Side -- our car sailed through inspection, and it was cheaper and certainly more honest.
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January 2022 by Lauren McFall
Got a flat tire on a Friday afternoon leaving the city for the weekend. Called Cybert and they had our tire in stock and we were towed to their location. Immediately we were helped and everyone was very kind. We LOVED the holiday decorations, water/tea/coffee in the waiting area. There weren’t any other cars being worked on while we were there and were in and out even quicker than we had expected. LOVE THIS PLACE
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January 2022 by Minh T. Nguyen
I called in to inquire about fixing a nail in a tire, but the person on the person on the phone was very rude, and didn't have patience to explain what kind of information was needed and essentially hung up on me before I had a chance to ask what else he needs besides the tire's size. The phone call lasted maybe 30 seconds.
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January 2022 by Andrew Foote
Great experience here. Nice guys, fast service, fair price.
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October 2021 by Daniel K.
What a surprise find and unexpected pleasant experience. Got a sudden flat tire on my BMW while in Manhattan. Called BMW Service Center no response. Google suggested Cybert Tire. Manager said come in and will fix it for you in 10 mins. Very charming waiting area with free coffee and Gatorade at just $1.
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September 2021 by Omar Sully
I don't know how I haven't left a review for these guys yet -- they're truly the best auto shop I've ever dealt with.Always always super courteous, helpful and (most importantly) honest.They've saved /resurrected Two vehicles for me after a string of bad repair jobs with other mechanics.Outstanding work, Everytime.A special Shout out to John, Dale, Tom and the rest of the crew (sorry I don't know you all by name).
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September 2021 by Clement S.
Got new tires installed same day. John's transparent and straightforward
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September 2021 by Krifka S.
I cannot say enough great things about this place. Honest and fair pricing. Fast service. I've brought two cars here over the past 6-years of living in Manhattan. Cute little outdoor garden to wait in too.
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August 2021 by Michael G.
Needed NYS Inspection. Just went over. Very accommodating. Everyone very pleasant. Clean shop. Took me right in. Easy to work with. Highly recommend.
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August 2021 by Matthew P.
I had the misfortune of speaking with a man on the phone and his attitude was so rude and repugnant that I wanted to projectile vomit over the phone. I would rather buy an entire new vehicle than to give this business a single dime. I would recommend to anyone reading this to stay away and seek alternatives in the area.
