11:15AM - 7:45PM
517 E 117th St, New York
Furniture Stores
“The Associate Steven was the absolute BEST! He was patient and very personable. He explained the different mattresses and let me try each one. He gave me information on certain deal. I felt very comfortable making my purchase and knowing exactly what to expect with delivery. I purchased because I loved the product not becuase I was pushed and that was such a refreshing experience.”
“Rohat, was knowledgeable and assisted me in picking the right mattress for my needs. I tried several and he let me take my time and there was no rush, as choosing the right mattress is important for your health and personal.I highly suggest the Upper Eastside Mattress Firm Outlet due to the professionalism that Rohat exhibited.”
“Super great experience. Amazing staffs. Elvin is my hero he is so helpful , fun, and kind. Always want to help me get the best mattress and great price. Highly recommended!”
“Great experience with Yahj at this location. He knows the products and listens to the customer. Turns out my original choice did not work out. The switch was handled quickly and smoothly with knowledgeable guidance on a new selection (I listened to the sleep expert this time). Both deliveries were on time, with clear messaging and easy tracking.”
“I had an amazing experience at Mattress Firm thanks to Jonathan and the entire staff. From the moment I walked in, they made me feel right at home. Everyone was friendly, welcoming, and genuinely focused on helping me find the perfect mattress without any pressure.
Jonathan was incredibly knowledgeable, patient, and attentive throughout the entire process. He took the time to answer all of my questions and made sure I felt confident in my decision. Purchasing a new mattress is a big investment, and thanks to Jonathan, it became one of the most exciting purchases of my life!
I truly appreciate the outstanding customer service and positive experience. If you’re looking for a new mattress, I highly recommend stopping by and asking for Jonathan. You won’t be disappointed!”
“Beatrice was a lovely sales person . We really enjoyed working with her AND we bought a mattress. She made shopping a pleasure.
Linda and Nicholas Kramer”
“I bought a high-quality pillow from Mattress Firm, and Moncef is an excellent sales expert. He introduced me to different types of pillows and helped me choose the right one based on my sleep habits.
Unfortunately, FedEx lost my package. I contacted FedEx many times but received no solution. When I called the Mattress Firm store and explained the situation, my sales expert Moncef immediately understood and went above and beyond to help me get a replacement.
It was such a big relief, and truly the best Christmas gift I could give myself. Moncef is patient, knowledgeable, and takes great care of his customers both during and after the sale.
Highly recommend! Thank you, Moncef!”
“Amin helped me choose the right product with his professional knowledge and expertise. He took the time to understand what I was looking for and helped me save money on the bed I wanted without compromising on quality.
There was a small hiccup with the delivery, but Amin quickly stepped in and resolved the issue for me. I truly appreciated his responsiveness and dedication to customer service.
I’m really happy with the product.
Thank you, Amin, for making the entire purchasing experience smooth.”
“Manny was very helpful and professional 👏 my husband and I liked his calm approach as he took the time to answer all our questions, even giving us his number to contact him if we should, need help with anything else. Sincerely we Thank you!”
“Monica was excellent and found us a great mattress within our budget. Checkout process was quick and delivery was seamless. We were in and out within 30 minutes and had the mattress delivered within 2 business days. There was a potential issue with delivery and we were notified by our building within an hour of delivery and Monica was available and immediately on it to help us out. She had a plan B for us just in case within minutes.”
“I had a wonderful experience with Gothic Cabinet. It’s easy to see why they’ve been a trusted furniture maker in New York City for so many years. They built a beautifully crafted Murphy bed for me that is solid, well-made, and fits perfectly in my space. The quality of the workmanship is outstanding, and the bed is both functional and attractive.
Tony was great to work with throughout the entire process. He was knowledgeable, professional, and responsive.
Turning a sketch I made into reality. He took the time to answer my questions and made sure I was completely satisfied with the final result.
It does take time, but the result is a piece of furniture made to last.
I highly recommend Gothic Cabinet. Their craftsmanship, experience, and attention to detail truly set them apart.
I wouldn’t hesitate to recommend them to friends and family.
Martina”
10AM - 9PM
1961 Broadway, New York
Furniture Stores
“Elias was extremely helpful and patient in helping us find a bed and bed frame that works for us and within our budget. Went to a few mattress stores before and he was the most helpful and honest. Thanks!”
“Came in with a budget and in need of something that i could take home the same day and Carlos didn’t skip a beat. He was super helpful and showed me all the options within my budget without any pressure to spend more. He made the experience seamless and quick. Id be more than happy to shop there again with Carlos”
“We went in to buy a stressless chair. John helped and walked us through all the options. Everything was very easy and quick. Can’t wait for our chair to arrive!”
“I’ve been shopping with Bob’s furniture over 10yrs just got me Beautiful sectional In May Love it now I’m getting a Entertainment center deliver next week The people are very nice and the Furniture is good quality I’m always very satisfied when I do business with Bob’s Thank you Guys”
10AM - 8PM
100 W 125th St, New York
Furniture Stores
“The customer service was very nice and very patient. I ask questions it was answered. It took a while for me to decide on the item I wanted because Raymour has a large variety on Furniture to choose from. Representative was kind and thoughtful. Thank you for the support. I will shop again”
“Steven is the most wise and knowledgeable salesperson I’ve ever met. Kind patient and so knowledgeable. We are still in between mattress purchases but wanted to make sure everyone knew that Steven was so great and makes this store amazing.”
10AM - 7PM
730 Amsterdam Ave, New York
Furniture Stores
“We were looking for a Night and Day cabinet Murphy bed but wanted to see it in store and get a feel of it before purchasing and the Futonland in Newark had some on display. Maria, the sales associate there, really went above and beyond with our experience there. She was able to show us some different options and was able to offer us a discount on one of the brand new pieces they had. Since we needed it urgently she even had her team assemble it before the movers got there. The piece was packaged very securely, fully assembled, with a ton of packing material so that it wouldn’t be harmed during the move. I will definitely recommend them to my family and friends.”
“From the moment I walked into Maddy's, everyone made me feel welcome. The staff was friendly and helpful without being pushy at all, which made the whole shopping experience easy and enjoyable. When it came time for delivery, I skipped the in-house service and booked through Laborhutt. ended up paying less and had my furniture sitting in my living room days ahead of schedule.”
“I ordered 8 dining room chairs from this company and 5 out of the 8 chairs ended up with cracks in them. Not from this company’s fault but from a manufacturing defect. This company stepped up and did the right thing and gave me a refund for all the chairs and made the process very smooth. I would definitely order from this company again just based on my experience with the customer service. Mimi in customer service was amazing.”
10AM - 7PM
969 3rd Ave, New York
Furniture Stores
“The staff was very informative. There was no pressure at all. We took our time trying out the various model. We felt comfortable with our decision and look forward to delivery.”
“Had an excellent experience with Calligari's Chelsea in purchasing a sofa bed. Richard our salesperson was very helpful and provided great customer service as he was knowledgeable and timely in all interactions. He remembered our visit and knew what we liked.”
“Excellent and trouble free purchase from David at Canal Furniture NYC. Seamless transport to Florida. Would have no hesitation recommending. Ask for David😃”
“Loved this store! For its location right in the middle of manhattan, it feels like a hidden gem and very fairly priced. Small but cute clothes section, other collectibles, and furniture of course!”
“I had a wonderful experience buying furniture at Ethan Allen. Huge thanks to Ellen Bochner for the fantastic customer service. Ellen made the entire process smooth, quick and easy. I absolutely love my new Demilune Console and I'll definitely be coming back for future home needs. Thanks Ellen!”
“I love Lazzoni ! The furniture itself is wonderful. So many options. The quality is great and the designs so classic. The staff is wonderful to work with. Very attentive to every detail. I am very pleased with each order I do with Lazzoni. My clients are happy with the final result ,. The delivery team is also excellent. On time and efficient. I like an organization that from the top down has a nice attitude and shows care and respect to the customer.
That is rare these days.”
“Excellent store with high quality Italian furniture. Ralph is excellent in helping us choose the right furniture. He is knowledgeable and pleasant to work with. He is an asset to the store”
“Amazing Customer Service and quality product! Burhan took the time to learn about my space and my schedule, providing a rendering based on my description. He was attentive, professional and lovely. My new couch is exquisite and the jewel of my living room! Thank you Burhan!”
10AM - 7PM
9 9th Ave, New York
Furniture Stores
“The server Raffy and the food were amazing. The only reason why I didn't give it a perfect score was because of the front desk hostess. I made the reservation way in advance for my birthday and I definitely requested outside seating, but upon arrival the hostess, front desk told me I had made an inside reservation and that they were booked for all outside seating. I asked to speak to the manager, then all of a sudden they were able to find me a table outside. I wouldn't have made the reservation for inside.”
“Amazing store! The new store manager Joshua always provides great service and is very informative. Very patient and knowledgeable about all the products in his store. Team is very kind too!”