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June 2023 by Alex
Had a 8am appointment at another branch to open a 5.5CD on 3rd and 22nd. No one showed up. Came across here which had people in it and got shewed away thru the window trying to get someone’s attention. I’m closing my account and moving banks. Zero customer service
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December 2022 by T Mi
Excellent and super-courteous service. The staff’s positive, helpful attitudes really make a difference. This is my favorite Citizens branch. Well laid-out branch, too. Not too crowded.
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August 2022 by Sai Dhanak
Citizens admitted to a bank error that caused my credit score to drop 50pts. They have yet to rectify the issue with the credit agencies. Bank with them at your own risk.
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May 2021 by Bruno F
Great customer service
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March 2021 by Neslihan Ozdemir
Fees ?Employee happiness ?
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August 2020 by Mendez Sylvia
Went with a friend
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August 2016 by Johnny Tybur
Terrible manager , terrible branch too bad I'm such loyal Hsbc costumer , I might moved out
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April 2016 by Delaney Manders
I realise banks are in it for profit and not for customers, but the number of hidden tricks and fees employed at HSBC really goes above and beyond. I've never had such a confrontational relationship with a bank, and after weeks of trying to cancel an account I still can't shake the feeling they're going pop out of the woodwork and find another excuse to reactivate my account and charge me again. I've recorded the interactions and sent to the consumer protection bureau, but that's just another hassle to follow up. Stay away from this bank.
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October 2015 by Rey Kwong
Bank is closed for construction.
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June 2015 by liz cintron
It the bank on.14 street and 6 Ave open already?
