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October 2023 by Gerald Corson
100%Satisfied with years of using this repair store
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August 2023 by Konstantin Lopyrev
The tech broke my iPad Pro. I took an iPad Pro 11" for a screen replacement. When I got it back, the iPad no longer recognized the SIM card so I no longer get any cellular data access.The customer service was pretty bad when I reported the issue. Instead of trying to figure out what happened, the tech first tried to convince me that I'm wrong and that the SIM works, then tried to say it wasn't his fault, and finally tried to blame me for trying to cheat him.I wouldn't trust this guy with my devices in the future. I recommend you avoid this shop.
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June 2023 by Olga Huggins
Fixed my iPad after water damage and saved my photos
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October 2022 by Richard W.
I brought my Dell xps 8930 to Jack's. I had spoken with him on the phone the previous day, having found his number after doing a web search. He fixed my computer the same day and was exceptionally good at informing me about the problem and his progress. The charges were exactly as agreed on the phone the day before, and I was delighted with the entire experience. I give Jack's my unequivocal recommendation.
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September 2022 by prof esh
WARNING: NEVER COME HERE - Worst computer repair shop I’ve ever been to. Asked for a simple cleaning of my MacBook with some compressed air and they said they “don’t do that kind of service”.
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August 2021 by Juan L. Mendoza
Jack has great service. Always achieves what needs to be done. But his schedule needs to be updated. I arrived here at 8pm, his online site says that he is open until 9pm. Come on Jack! Nah he still gets 5 stars from me.
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January 2021 by Rachel Dalloo
I just got my iPhone screen fixed yesterday evening and I’m very impressed with the processing. When every other place was charging $300 and over for the screen replacement, Jack charged a very reasonable price and I’m very pleased with the work that has been done.
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January 2020 by Jon Agostini
Bought them several SIM cards. Nice people. Efficient. Recommend
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September 2019 by Catherine Allen
Not very bad service, but a bit too expensive for a simple password change.
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August 2019 by George Fleming
Great customer service and expensive.
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April 2019 by Hugh Jenkin
Avoid this place at all costs. Full scam. Completely botched a laptop screen replacement.
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April 2019 by larry shore
technician knew what I needed and had it in stock - no complaints.
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December 2018 by Adam S.
So I wrote a big review on the full story but I guess you can pay to have it removed. Short story: After billing me for a fix that lasted less than a day, he sold me a laptop with a phony windows OS that didn't work. He had assured me of a warranty. When I took it back the very next day and showed that it was broken (left clicker broken, mousepad defunct, some keys stuck, JavaScript engine glitchy) I was told to look at the fine print on the sign which read: "Warranty 30 days" "As-is" "All sales final" But that warranty tho? He refused to refund or give store credit, so I had to threaten to tell the FBI about all the pirated software (Microsoft Office Suite + Windows OS itself) and he agreed to refund, but with a $40 "restocking fee".
