December 2021 by John R
I live right by this business. I truly hate to sound like a “Karen” but they have gotten quite out of control. This business operates with loud machinery and cars that have a piercing constant backup “beep” that wakes up half the neighborhood during NYC quiet hours. It’s just completely disrespectful and they operate without any regard for their residential neighbors at times like 11 PM or 12 Midnight and most recently this morning at around 5 am. A business should be judged by how they treat their neighbors, and the workers at this location seem to have no regard for their local community. Unfortunately I will be filing complaints and sharing videos with the city.
November 2021 by Matthew Pagan
Find a different shop. They will do a sloppy job here. Lazy workers refused to vacuum the glass out of my floorboard and seats after I already paid for "disposal". When they gave my car back I pointed out there was still glass shards everywhere their guy just claimed he had already vacuumed and told me if I cared that much I should vacuum it myself. Incredible.
November 2021 by Paolo C.
Absolutely nasty service. These people are beyond aggressive.
August 2021 by jfuegz Harlem
Very trustworthy and reliable service thanks to the whole staff especially the young lady who was handling the situation for me much appreciated.
August 2021 by Vic Raghoo
No show, never get back.to me
August 2021 by ChungkingExpress1996
Booked an appointment 9 days in advance. Called 5 days later to make sure we are all set. Then 2 days before appointment, I received a note from my insurance campany (GEICO) saying that the appointment was called. I had to call the insurance company to find out that they were notified that the place was missing a part. The only answer I got was "they'll call you when they' have the part available" with no further information." Tried to call them directly and they still couldn't give me an time estimate. What kind of service is that? Why couldn't they have called me earlier and directly to inform me that there was a problem so that I can me other arrangements? I need the car to be fixed asap. Instead, they made me waste a full week before informing me indirectly that they can't do it. And they expect me to sit and wait until they're ready.Service: Rear window replacement
July 2021 by Marisol portillo
? Customer Service! Be patient when you get there, they will take care of you, with a smile they made me feel relieved and comfortable. Waiting area upstairs is awesome! TV, CANDY, AC, CHIPS, COUCHES! The works! The waiting area feels like you're in your own living room! ❤Thank you guys so much!??Service: Windscreen repair
May 2021 by Natalie James
I went to reattach my rear view mirror after it fell off. Lol(I know fellas..) it took the technician all of 10 seconds to slip it back in place and screw something. All done. They are polite, service is fast.
May 2021 by Liz Baez
Professional very helpful with questions and very prompt to be seen. It does take 2 hours and a half
April 2021 by Felicia Ford
Technicians were very pleasant and helpful. They ever gave us suggestions on where to have breakfast while we waited for the windshield to be replaced. Service was fast and efficient.
April 2021 by Michael Diaz
The windshield replacement went faster thin i was told. I am very happy with the windshield. The staff was very knowledgeable. The waiting room was nice and comfortable.Thanks
April 2021 by Matias Recchia
I have a work order with them and they just rescheduled my appointment for the fourth time. Terrible service and poor communication.
April 2021 by Lorenzo Ford
Great staff very professional and the site was very clean and organized
March 2021 by Shelly
They made me wait with a broken window for 12 days, only to cancel on me the day of because there is *snow on the ground* ( from previous days). Reschedule for another week only to never show up. When I called to ask how no one is showing up I was told to book a new appointment online for another 10 days. For a company that brag about replacing the glass the fastest, you sure take your sweet time.Update:After reading this review the company ask for my phone number so a representative will call me, they never did.Was significantly cheaper and faster to repair at a local place.
March 2021 by STACEY
They didn't clean up the mess they made with changing the glass. Dirty and rubber was inside my car. And they unscrew my battery.
