I can buy to by boxes and the young man at the front desk has phenomenal customer service skills by far. 10/10 experience, you would’ve thought he was the manager !
December 2023
Your new online check-in system is a really unenjoyable way to start the customer experience. Added 30mins to the check-in process. Plus with in-store staff just standing there looking at you blankly while you wait for approval; definite room for improvement.
September 2023
Uhaul first timer. Came here to rent a small truck, the seats were damaged and terrible and interior beat to hell but it's a uhaul & just needs to work.Chelsea staff was friendly and return was simple, drive through their garage and leave the key.4 stars because they took a long time to give me the key.
