Verizon offers a wide range of mobile, 5G home internet, and business services at their store in New York. Customers can visit the store in person or schedule an online appointment for a convenient shopping experience. Online orders can be picked up in-store, with free 2-day shipping, express lockers, and same-day delivery options available. The store has received positive reviews, with customers praising the exceptional customer service provided by the staff. Employees like JohnHansel, Jeremy, David, and Juan Lucio have been recognized for their professionalism, knowledge, and ability to make the shopping experience as smooth and hassle-free as possible, even with complicated transactions. Customers who were initially hesitant due to negative reviews have expressed satisfaction with the new team and management, and have recommended visiting the store for a positive experience.
I came in for help and the sales rep Josh and the manager Sean helped me out big time!!!! Thank you Verizon!
May 2026
Aris was a huge help. I switched from a pre- to post-paid phone line and forgot to request a SIM card change. I walked in and Aris fixed me right up and helped me bundle a new home Internet account and my phone line together. Thanks and ask for Aris!
November 2025
My girlfriend and I went in to get a new phone and Paula was super helpful. She navigated us through changing plans and which phones to choose that our plan actually went down!!!
