This Verizon store receives high praise for its helpful and friendly staff. Customers appreciate the excellent customer service, especially from employees like Adi, Anant, Ray, and Anisha, who make setting up phones, activating esim, and upgrading plans easy and quick. Many mention the staff’s patience, honesty, and knowledge, which create a pleasant experience even when facing issues like service delays or porting problems. The store's convenient Chelsea/Hudson Yards location is also appreciated. Overall, customers find this Verizon store to be a reliable and friendly place for phone and service needs, with staff committed to making each visit smooth and satisfying.
Very grateful to Adi at this location for his help and patience in getting me set up with a new phone after being on a corporate line for the last ten years. He made an annoying chore a pleasant and easy experience, despite us having to be on the phone with Verizon support for half and hour. Highly recommend this location!
May 2026
Best service . Best communication. Gets the details to support you in your need.
May 2026
Best wifi service they answer me with 100 % honest they waive my $99 dollars fee I was very happy n it took 3 min for everything to go thru
