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November 2023 by Philip Strickland
Their ATM is never stocked. It once took possession of my card as I was doing a deposit. Branch Manager said the timer was set incorrectly. How convenient! Someone stole money from my account (bank didn't do it's job) and their solution was to make me two accounts: one for online spending, one for checking. I specifically asked if these accounts were charging any service fees to which the branch manager said no. To my surprise, BOTH accounts had a $2 service fee coming out monthly. Is that all? Nope! Went to go pay my car bill at ESL and my card wouldn't go through. Called community to find out their debit card service was down. WHAT?!?! Stay FAR AWAY from this lying branch manager and extremely poor service bank.
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October 2022 by Ashley Gerlock
I went through this community bank for my vehicle loan. I was helped by Linda who went above and beyond. She kept me well informed and was able to get me approved quickly. Highly recommend. Building is well kept and clean. Everyone I encountered was polite and friendly.
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October 2022 by Bobby C
They are all very welcoming and helpful. I never have an issue when I come there.Awesome customer service and it's a pleasure going to a place with prompt and honest service.
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September 2022 by Chris Steinert
Great bank with great fast service. Aiden Niki Teresa and Erica are the best tellers in the area. I love the personal friendly service.
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September 2022 by Sandi Verbridge
I have enjoyed using the Community Bank on Church Street in Newark, since they purchased it from HSBC. I am sorry to see it close and now I have to go to the next closest one.
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September 2022 by Bross
The customer service is honestly some of the best around! Very friendly people!
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March 2020 by Chris James
So far very unhappy because for whatever reason or reasons I still don't have access to over the phone banking, fix it! Been almost 4 weeks now
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July 2019 by Rho Black
I love this bank but hate the dont have a location in Lyons, NY. I shouldn't have to drive 7 miles each way to do my banking. There's is available space here to build a branch right on Rte 31 between State Trooper Barracks and Aldi's grocery store. Community Bank please consider your customers East of Newark, NY.
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September 2018 by BIG Johnson
Community bank, formerly known as Oneida Savings Bank is a great bank to do business with. This location on West Miller St in Newark is well run and clean and the staff are fast and friendly and very knowledgeable and efficient. There is a drive through if you don't want to go inside but wait times are almost non exsistant, except of course the beginning of each month.
