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March 2024 by Marcus West
Your CEO looked liked an idiot on TV. So happy Karen beat all the odds.
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February 2024 by Benjamin Taylor
They have almost always been wonderful here. Pharmacy can even fast-track prescriptions if you need them sooner which has really come in handy this past month. Courteous, knowledgeable, and professional. Thankful to have them in Owego; not all CVS stores are this efficient and professional.
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February 2024 by Jon Asgaeroth
Refused to fill a simple prescription without any explanation. They recorded it as filled but kept the pills for themselves. They thought it was riotously funny and mocked me about it. This pharmacy staff is running a criminal enterprise and no amount of complaining to CVS corporate goes anywhere. Been going on for years, they are barely better than terrorists.
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January 2024 by John Spano
This store is way understaffed. The people who work there are burned out and less than pleasant. The owner of this CVS should be ashamed of themselves.
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August 2023 by Lori Wilford
One of my favorite stores ❤️
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July 2023 by Mike Blake
Had what we needed.
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June 2023 by Laura Rodd
Always call to verify before going that all of your RX have been filled and are ready or you will be making many trips.
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June 2023 by Rose’s Hornets
Decent selection, but too many items that require close inspection, such as colors of mascara or types of magnesium tablets are on the bottom shelves, inches from the floor. Today I had to sit down on the floor to reorganize the bottles and find the type of magnesium I needed: citrate, not glycinate or oxide.
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May 2023 by Bobbys Enterprises
Wait in line for 15 minutes with line hardly moving. Suddenly line of 3 cars starts to move. Oh they CLOSED FOR LUNCH. Perhaps I'll place a huge order. Have them go pull it and walk up to the check out and walk away and tell them I'll be back later as it's sitting on the counter.Store even though remodeled is always trashed. Disorganized and dirty.If cvs wasn't on bed with insurance company s requiring people to use them they would be out of business. Why does the government allow insurance to dictate one pharmacy and it's a pharmacy that owns a online service as well as a medication management company. They ought to be declared a monopoly and shame on the lawmakers that allow this.
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April 2023 by Robert Coney
They need to keep their pharmacy open during business hours Split their personnel for lunch hours.
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March 2023 by Danielle Duffek
HORRIBLE. Cvs pharmacy has gone down hill ever since Jeb Schumacher left this summer. I’ve been a loyal patron for 9+ years and now I am beyond fed up and disgusted with this place. The lady on the phone was so rude about refilling a regular prescription. I get 3 prescriptions every month and there’s always a problem. They never get prescriptions filled on time or send the refill requests to doctors on time. The drive thru is ALWAYS CLOSED. The pharmacy closes at lunch time everyday. Even on the weekends. Are you kidding me? Most people work for a living and only have their lunch break to fill prescriptions. Oh and they close at 6:00pm on a Saturday. They were closed on my lunch break so I couldn’t pick up my prescription and now they’re closed by the time I got out of work so I need to go a whole day without prescriptions. Horrible customer service. Horrible hours. Do better CVS.
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March 2023 by Alaney Kohler
The new pharmacy staff lacks professionalism, and customer service skills. Three of them stand there to talk and laugh in the back, while one works the counter. Prescriptions are never ready on time. One of them told my mother to come through the drive thru again in 15 mins because her prescription wasn’t ready, but when she drove back through the drive thru was somehow closed because it was broken. I don’t appreciate the way the spoke to her either. The young man who works there is great, but the rest of them are very immature acting for adult women. I ended up switching pharmacies.
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November 2022 by john mendelis
Received a text notice my prescription was ready. I went in the next day and waited in line to get an attitude from one their pharmacist telling me neither was ready and one they didn’t even have. Clearly this was a communication break down on their end but never mind me wasting almost an hour of my time and still no prescription. If you have an alternate pharmacy I’d recommend using them.
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November 2022 by Lu Ann Gardner
They have deceitful practices & needlessly let my granddaughter suffer with ear infection and hearing loss because the drum was perforated! I will never do any more business with CVS OWEGO. NY!!
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October 2022 by Trisha Gana
This is by far the worse pharmacy I've ever experienced. I get a notice that the prescription is ready, drive there, only to have them tell me it'll be 35-45 minutes. This is for EVERY prescription. That's if I'm lucky enough to get it at all. Half the time it's a 2 day wait because they don't have it - common prescriptions! Go anywhere but here. I'm sorry, I never write bad reviews but I have had not 1 positive experience here.
