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March 2024 by Claudia Smith
Ramon of Vavoline in Port Chester, NY made my day with his knowledge and humor when discovering cereal, ripped tissues, and poo droppings on my air filter. My inspection and filter replacement took less time than it took for me to drive there. I purposely go out of my way just to visit this location. Ramon, again, thank you.
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February 2024 by Candace White
Staff are so wonderful! Everytime I come in they explain things to me. I never feel like they are trying to sell me things I don’t need, especially as a woman. Always have a wonderful experience. Quick, efficient, friendly!
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December 2023 by Maurice Frank
This is the third time that the staff removed and didn’t replace all the clips that hold the covers that protect my engine in my Lexus. I’m going back for them to fix this annoyance and it will be my last time to use Valvoline. They also have jacked up their prices up significantly. I was a loyal customer for many years. No more.
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December 2023 by Javier “JBrunchks” Massallo
Guys are very informative even if they can't help you vehicles problems
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November 2023 by A Lizbeth
I only had a few questions but all my needs were met. I’d recommend this valvoline. It was fairly clean for the type of work done and the mechanics were all very helpful & insightful. Pay no mind to the bad reviews left by blatantly rude, uncouth & untruthful customers. Cars cost! If you can’t afford to maintain one you shouldn’t have one.
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October 2023 by John Archibald
Quick in and out. Professional and courteous service. As a repeat customer the past information is readily available for a fast check-in and exit. I dropped the car off, walked to the local supermarket and came back to the awaiting car. I would recommend this easy access spot.Services: Air & cabin filter replacement
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October 2023 by RegorHtims1
Clearly used an impact to put the drain plug back in. Bolt is stripped and very much stuck. So frustrating because it literally takes 3 seconds to do it right, and now I'll probably end up having to replace the oil pan. Avoid this place
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September 2023 by Amanda McDonald
I really appreciated the service there. I went for an oil change. They employees there are very friendly. I also appreciated that they didn’t try to push me to pay for additional services. Will definitely go there again.
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June 2023 by tommytom
I highly recommend the Port Chester NY Valvoline for professional and courteous service. You will not be disappointed.
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June 2023 by Dolce Nina
I went into The Valvoline in Port Chester NY to see if I was able to get an oil change because I didnt have an appointment..The manager/supervisor said "Yes"...I was so impressed!! I didnt wait long...its was reasonably wait time for me as a Walk-In customer..!! And I received great service.!! I had a great First Time experience with the staff..!! I will return back to Valvoline for my next oil change..And I got my windshield wipers replaced there also..!! Me and my car had a great day..!!
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January 2023 by Ann McSpe
The staff were so friendly and efficient. They started working on my car just a few minutes after I arrived and it was ready so fast. I will be returning for future oil changes and additional services.Service: Oil change
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January 2023 by Melissa Rose
This place is the absolute worst and disgusting customer service. I NEVER write reviews but this place deserves a zero rating. I’ve been a loyal customer for a minimum 15 years and have never been treated so horribly. I will NEVER go there again !Service: Oil change
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November 2022 by ML SMITH
Hello, I am extremely disappointed in this place. On 11/5/22, I showed up for a basic oil change and left paying a whole lot more and and with the step of my drivers side broken. One of the mechanics was seen on camera going in and out of my vehicle. After a few step ups and step downs he broken my step of my van and tried to cover it up by stating it was due to excessive rust. Yes my van is rusty, but not to the level of where he had to break the step of the vehicle.It was accident by the mechanic, but extremely unprofessional to tell me to take it to a body shop and get it fixed. Had he been more careful, the step would have not been broken. I came in to the store with a good step ladder, and left with a broken one. That makes no sense to me. I will never go to this location again. It was a recommendation from a friend and I was excited to bring my van to a new mechanic.I will be filing a complaint against the store and I want my step fixed. I am so upset. The step allows me to safely get in and out of my vehicle. Now I have to hop off and risk injury. See photos attached. How would you feel if you came in with a good step, and left with this?Services: Transmission
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November 2022 by Sim Ix
Great place to go and get an oil change great staff you have a honestasst manger Ramon that's give you a whole run down on all matinace that are due on my car for 2 years I've been coming here with my 2000 ford explore it run like a baby thanks Valvoline ..
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November 2022 by Andrew Sackett
If you’re going to get your oil changed, just know they don’t change the filter. You’ll have to go somewhere else to do that anyway so why not just go to the second place first.
