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September 2024 by Howard Hsu
Customer service was great. Staff was very patient when it came to picking, choosing, and informing. We got bathroom, kitchen, and flooring from this store at a great price for the quality. I would reccomend this store whether you’re a contractor or a DIYer.
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October 2023 by Maria Z
Please don’t be a victim like me and think a thousand times before buying from their services. The worst cabinet ever in USA. I have attached pictures because the job was very disappointing. It has been more than 6 months and nothing has been solved. I though Ying would handle these problems professionally but every single time, she just gave me excuses. She says that they are a 20 year business but how could a business with so much experience produce work that even an amateur wouldn’t make? There are 6 top cabinets but 4 of them are a beige color while the 2 end cabinets are white. All the bottom cabinets are white. Not only the color problem but the work is not professional. They even sent twice, people from the warehouse who admitted to me that this was a problem. There is a very easy solution to this but they will not fix it. When I try calling Ying about this problem, she just ignored it and gave so many excuses also hung up my call.Reply:They are liars. Ying never ever told me that they agreed to provide 3 cabinets. She just agreed to replace the one of the top of cabinet (above of the stove). It was not not supposed to replaced because it was perfectly good. I didn’t complain about that one.The owner is a liar. They just posted the reply to my review to look responsible. But they never did. But the fact, Ying keeps hanging up on me all the times I call her. I never got any answer until today. This is the only thing is I can do now, which is warn the rest of you about my experiences.
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July 2023 by Mariana Zhang
Please don’t be a victim like me and think a thousand times before buying from their services. The worst cabinet ever in USA. I have attached pictures because the job was very disappointing. It has been more than 6 months and nothing has been solved. I though Ying would handle these problems professionally but every single time, she just gave me excuses. She says that they are a 20 year business but how could a business with so much experience produce work that even an amateur wouldn’t make? There are 6 top cabinets but 4 of them are a beige color while the 2 end cabinets are white. All the bottom cabinets are white. Not only the color problem but the work is not professional. They even sent twice, people from the warehouse who admitted to me that this was a problem. There is a very easy solution to this but they will not fix it. When I try calling Ying about this problem, she just ignored it and gave so many excuses also hung up my call.
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July 2023 by Rameshwar Neerahoo
The best! Ask for Gordon
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November 2022 by Yair K
Good selection
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September 2022 by Mr. O
Excellent service and prices
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July 2022 by Joy Tang
One of the employee name Mila. Super attitude others are fine.
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May 2022 by White old
Professional
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February 2022 by Angella Wint
Friendly
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February 2022 by Claudia Scherer
Diana and the rest of the staff were amazing. Very professional and they help me find the perfect stone for my bathroom.
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February 2022 by Dahye Ko
Ying is extremely helpful, patient, and friendly to work with. She has helped me with tiles, cabinets, and countertops for our new kitchen & 2 bathrooms. She gives helpful advice and guidance on your selections and she helps you meet the best price. Also, if you bring accurate measurements to her, she can help curate various options + layouts that will work for you and your home. I would highly recommend connecting with Ying at Royal Stone + Kitchen for any home remodels.
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September 2021 by Diana D Ko
Ying is extremely helpful, patient, and friendly to work with. She has helped me with tiles, cabinets, and countertops for our new kitchen & 2 bathrooms. She gives helpful advice and guidance on your selections and she helps you meet the best price. Also, if you bring accurate measurements to her, she can help curate various options + layouts that will work for you and your home. I would highly recommend connecting with Ying at Royal Stone + Kitchen for any home remodels.
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February 2021 by Theresa Leonti
Very helpful
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February 2021 by Metro Pcs
(Translated by Google) excellent(Original)excelente
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November 2020 by elizabeth blackwell
Very helpful with out being overbearing
