"Super fun place to go out to eat. Great drinks too! We ordered food and then played in the arcade. The arcade can become crowded but it's really not that bad. They also have security on weekends who patrol and keep everything in order. I hit the jackpot on one of the machines so we were able to get quite a bit of stuff from the store. It was a pretty fun time."
"By far one of the worst experiences I've ever had tonight at the Rochester location... Walked into this business expecting the things we were told by an employee (an unlimited promo for a donation/cover )- we made the so called "donation" and in return were supposed to receive 4 unlimited play cards for specific blue games.. we did not receive this promo but instead we stood in the front of the establishment waiting to be lied to by 3 managers and employees. Al- one of the managers himself lied straight to his customers face and said the promo never existed and that we were wrong and offered us a five dollar card to make up for "our misunderstanding". After two hours and arguing back and forth we are still unable to receive what was advertised and specifically told we would get. Nor could we get back the $60 dollars we spent to play games here... needless to say we will be forced to come back to this circus of a company to redeem the money we've wasted and were told cannot get back. Unacceptable service and definitely not a fun time. I would not suggest anyone to come here if they are trying to have a fun filled night- at this time all that came of this was horrible corporate service and frustration. Thank you Dave and Busters for letting me eat drink and play 🙂"
"Probably the worst service ever and food was atrocious. And I had a lot of disappointments before.
** clearly from other reviews from this location majority is very unhappy. Management needs to step up and corporate needs to do something different bc ya'll suck...really bad."
"Hardly any wait and the staff was very friendly and helpful. My food was very enjoyable though I do wish it came with a little extra. Very clean and a nice layout."
"Went on a wed (11ish). No wait at all. Waiter was nice and helpful. Food was nice and hot. Chicken sandwich was not spicy at all. Bought 20 dollar worth of games on my card and was able play for about a hour"