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February 2024 by christne portercatlady
So I've tried going in this Dollar General the other day I've been in the store many times and customer service was okay. However I tried going in there the other day the front door was locked it is 11:00 in the morning at the time and me and four or five other people are standing outside I finally knock on the door lady comes to the door and says we're closed I said okay for how long and she looked at me like I was talking to foreign language then when I asked all day she shook her head yeah and rolled her eyes at me. As I was taking a picture to show there was no sign on the door the lady stood inside of the place as I was getting inside my car and gave me the middle finger horrible customer service horrible I said you should have so much as a note on the door so people do know this. The condition of the outside of the store was absolutely disgusting. I have never seen a Dollar General look as nasty as the store has on the outside matter of fact I've never seen a store this bad these are the photos that I took that day of the condition of the parking lot now if the store is closed because you don't have workers and you locked your doors you could be outside picking up this disgusting mess that store will close soon and I will not be sad to see it go the lady that gave me the finger you can kind of see her face in the door
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February 2024 by Jason Koneski
The employees are rude the store is unorganized with boxes everywhere. Last time iwas there, there was an altercation where a store employee attacked a customer. This wilbe the last time I will ever go there
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December 2023 by TIFFANY BISHOP
This store is worth the trip there. Always well stocked.
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July 2023 by Roberto Castañeda
DG is always close I don’t now what is the problem I live down town Rochester
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July 2023 by Anita Russell
Monroe Ave Rochester NY store was open and had extremely helpful Staffers ready to assist with a smile.
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April 2023 by Ryan Norris
Staff at the store are mostly great, but they are heavily understaffed. It looks like a post apocalyptic wasteland in the parking lot, with garbage literally everywhere, bins and dumpsters overflowing, restocking trolleys rolling about, arc. And inside of the store is not much better off. Clearly ownership needs to put some money into cleaning the store and maintaining the parking lot.
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October 2022 by Denny Halopka
Place is always messy, cluttered. So sad to see its like that. Was great when they first opened, but slowly it went down hill.
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August 2022 by Michael Agne
Staff are great and variety is decent for the size of store.
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July 2022 by Rosemary king King
This really store really needs to be close I almost broke my ankle. the store floor is broken sealing looks like is falling too. I dripp because the rocks that is coming off the floor,like that store is falling apart. Is a mess u can't even see wath is on shelf.i went today Friday July 8 and I don't think I be going there anymore shut almost broke my ankle cause your store floor is falling apart . The health department needs to see that ..
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July 2022 by Y Rosemary R E
This really store really needs to be close I almost broke my ankle. the store floor is broken sealing looks like is falling too. I dripp because the rocks that is coming off the floor,like that store is falling apart. Is a mess u can't even see wath is on shelf.i went today Friday July 8 and I don't think I be going there anymore shut almost broke my ankle cause your store floor is falling apart . The health department needs to see that ..
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July 2022 by Michael Greer
i asked the manager is i could leave my truck in the parkinglot for the night because i live next door and im moving out of the apartment she said iy was ok as long as i was out by 10 am i wake up at 4 am to go to the bathroom amd she towed my truck anyway consitat;y unpofessional and the most outwordly rude person ive ever met she sould have never gotten into retail
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July 2022 by Aury H.
Management couldn't be better they don't let nobody walk over them ! getting rid of the feins stealing from there and also keeping it clean. lack of employees but management makes it work nowadays nobody wants to work and scam so
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May 2022 by Matt Sheehan
I would take the worst Walmart in the country over setting foot in that place ever again.
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April 2022 by Austin Cayea
Dollar general barely have food there stocking carts in middle of the floors have only one credit card machine line is always long always one cashier
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January 2022 by G S.
Dollar general has went downhill. Management sucks. They can't keep employees and the few good ones that they did have left because management is so horrible. The assistant manager Nicole is really nasty and talks to everyone horribly. The manager Martin is ok but he really doesn't interact with his employees so he doesn't see the things they deal with when the assistant manager is there. I am not sure why she is even the manager. They need to bring back some of the former employees and let go of the assistant. I really miss the kind spirited employees that were there. My favorite employees were Lisa & the young lady with the blueish dreds I can't remember her name but I know its something like Charmaine. She was always so kind and very helpful even when some of the customers were rude she kept a smile and made sure to do her job. Great workers are hard to come by and this store just keeps the trashy ones. Corporate really needs to do their job and look into why so many employees quit this store instead of brushing so much under the rug.
