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March 2024 by Mattick585
Scheduled and confirmed an appointment for Saturday at 10a, received the email confirmation drive to the office to find out they were not open until 12p that day. Called the 1-800 number to reschedule. Had an appointment at 5p again scheduled and confirmed only for the accountant to tell me she only works until 5p. Lady referred me to another accountant at the office and she couldn’t help me or refer me to anyone who could. Wasted two weeks trying to get my business taxes complete on incompetence
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February 2024 by Jacob Ramsey
Nice people but it is very expensive. Was like 400 dollars in fees to get my taxes done.
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April 2023 by Inderdeep Bajwa
I had an unfortunate experience here where my tax filing was delayed by more than 8 months. All payments and documentation was provided 8 months ago. It wasn't until I checked with IRS that IRS notified my taxes was never filed at all for the year of 2021 by this location. I worked with Lekisha Griffin on this location who did not notify me of them failing to file. I was told that there was a 'technical glitch' that caused them to miss filing my taxes when asked. If I did not personally check with IRS and contacted this store, my taxes wouldn't have been filed at all by them despite having all of the information and payments.I asked for clearer communication 3 times on the impact but those questions in my emails were ignored. They did eventually filed my taxes last week but no clear communication on what happened and why.I wouldn't have written this review if there was a single apology or proper explanation issued by this location.On continuous asking for information, I was just told that there's no disadvantage in this massive delay in filing because I did not owe IRS any payments. It's sad that they justified their incompetence with this reasoning and did not respond to my clarification inquiry in a satisfactory manner.I regret using this location to file my taxes. My suggestion to others is to not to trust this location if they consider their taxes any important.
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March 2023 by Tammy Fisher
Marcia is so personable and helpful. She took the stress out of having our taxes done.
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March 2023 by Melissa Falcone
wonderful experience she was polite, knowledgeable
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March 2023 by Master of The Universe
I had 4 years of back Taxes I needed to file. I was given Cindra as my Tax Professional. From the very first time I spoke with her, to our final conversation I found her to be very nice and detail focused. She discussed various matters in a polite manner. I absolutely hate feeling as if I am being rushed. I never experienced a sense of that while speaking to Cindra. This is clearly a Woman who knows how to do her job very well and gets you any money you are due.
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March 2023 by Paul Stenzel
Great Experience with our Tax Consultant, I am confident of her knowledge and I walked away with one of the largest refunds in quite some time.
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March 2023 by Goddess Sun
Very professional and organized H&R Block attend to all the customers yesterday with professionalism.
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May 2022 by MINTAO DAI
2022/04/1511:50make appointment with this site by iPhone call and emphasis this appointment is for international student tax return at 1:00 pm.12:30Arrive and wait. Check in with front desk and check all document. Ask stuff about international student residents alien tax return. Forget bringing passport, go back and grab it.12:45Come back. Check in with front desk and wait for taxer.1:00Check in with front desk1:30still waiting and check in again1:45 my turn and taxer told me she is not the one doing international student tax return. Go back to front desk make another appointment on next day. No sorry, no excuse. Just ask me leave and make another appointment.Screenshot of message is reservation for the next appointment. I feel bad for being treated like thisTo Save your life and time, I post this here
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May 2022 by Nikki Semar
I always use h&r block because it's hassle free and I trust you guys.
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April 2022 by Kyara Belliard
Don’t take you taxes here! The most horrible experience ever. Garret at the front desk was very helpful. However everyone else here in this office is rude and nasty. I came in for an appointment to file my taxes, after noticing one of my W2s weren’t in my packet I informed Flora that I will come back another day. I later emailed Flora my W2 and she had no idea who I was or what I was referring to. Later she called me and informed me with information that was completely different then what she originally told me. I emailed Flora several times following up for clarification as I was concerned she had no idea who she was speaking to originally and received no response. Went into the location today hoping to get help from someone else and it was a complete fail. Garret asked one individual if she can help and she laughed, said no and that she was going home. Garret then asked Susan I believe it was and she approached me with a very rude demeanor that she couldn’t help me as well because she had a client in three minutes. What a horrible experience. I will never use H&R nor will I ever suggest anyone to go here.
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April 2022 by Joyce & James Vercruysse
I am very pleased with the service I received. Connie White is the best. Very helpful and answers all of my questions. I feel I can trust her and that's very important to me.
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April 2022 by garya
Veda Zaksas did a great job and we were very satisfied with the service.
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March 2022 by mark daniels
Every part of the experience was fantastic ! Scheduling, timing, and Miss Reese was extraordinary ! Very helpful and knowledgeable !! Thank you great job !!
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March 2022 by James Sheehan
Efficient knowledgeable and friendly agent. I have seen Baal for several years now and it is always a great experience.