June 2020 by Kimberly Jennings
last Sunday we ordered two loaded deep dishes. We happened to be in the Henrietta area and wanted something different. Got our pizzas and headed Home. The pizzas were not deep dish. They were flat pizzas, with all the correct toppings. But not deep dish. I called back to speak to someone. A young lady took my phone number and explained the manager was busy but that they would call to let us know whether to bring the pizzas back in or not? Needless to say I don't live in Henrietta, but we waited awhile. It's now Thursday. When I have the time to call and follow up, they are not open yet. Can someone return my call please. You have the information...
June 2020 by kristina hill
always amazing pizza. love the buy one get one for 6$ deep dish deal. we always make the trip here when we're passing through. tried the boneless wings this time and they were great too!
June 2020 by Dominique Veronica
Always great! The servers here are like family. I am a big fan of their spinach and artichoke dip. Yummy. Such a good place, they have everything to offer, pasta, burgers, pizza, appetizers. 5/5 for sure And the pomegranate margaritas yummy
June 2020 by Barbara Driskell
I ordered a deep dish pizza from Uno and it was delicious. I am planning to order again!
March 2020 by Kayla Arreguin
Service was slow, and it wasn't even busy. The table had crumbs on it still and even once we asked for it to be wiped, it was still extremely sticky. The only good thing we had the the pizza I had for myself. The person with me was served something that looked like a kids meal and our appetizer looked and tasted as if it was microwaved. I won't be going back there.
March 2020 by Rick Gallagher
Service was great but the food was not very appealing. My steak was not cooked as ordered (too rare) and far to salty. My first drink was not in stock and the second had far too much lemon..we won't be returning to Uno.
March 2020 by chris shute
Our barmaid waitress had her hands full as it began to be busy because we sat at the bar. But the food and beer were great and she was hopping! ?
March 2020 by Chris Scott Shute
got busy but the waitress kept her cool. good, healthy food and nice beer selection.
March 2020 by Ashley J.
Came in for the gluten free pizza and it was exquisite. The service was exceptional from the moment I walked through the doors. Was greeted by the manager, Heather, to direct us to a pristine booth. She was quite friendly and sweet the whole walk over. I had Dominique as my server this evening and she is by far the most talented server there. She was quick and efficient and a delight to chat with. My pizza was made to order and very delicious. Overall this experience was remarkable and I definitely will be back in very soon!
February 2020 by Don Simpson
Wasn't happy with my dinner. Nice staff and bartender doing her job n waitressing. More help needed. Soup was all gone by 845pm. Not happy with that.
February 2020 by SgtK 2109
Unfortunately seemed understaffed at peak times. Despite the wait time, good service and the food was delicious!
January 2020 by Christina Houseman
Waiting to get a table because the restaurant is under staffed, should not be an issue. Also cold food, kids make your own pizza toppings were barely existing, kids food was delivered and gone before adult meals were brought out, drinks never got refilled...Less than impressed with this experience. Ohh and get your own high chair because the hostess cant carry it....Seriously!!!!
January 2020 by Steven M.
As a child I would get excited when my parents would say we were going to Unos to eat. As I grew older it was definitely one of my go to places however lately it has not been up to my expectations. 2 days ago my wife, daughter and I went to Unos in Henrietta, NY. We sat down, placed our drink orders as usual (flavored Ice Tea) and then ordered our food. That is when things went down hill. I ordered the steak pizanini and my wife ordered the chicken parmesan pizanini. They looked real good on the menu and were new items so we thought we would try them out. When we received our food it was very different looking than the menu. The steak pizanini had Rock hard flat bread where some parts were as thin and burnt as a piece of paper. My wife's chicken parmesan pizanini was missing chicken in two of them. Both plates just had the pizaninis piled up in the middle of the plate. We sent them back and ordered two burgers instead. Always safe to order a burger, right? Ha. I ordered a medium rare cheeseburger, that came out good. My wife ordered a medium mushroom burger. I personally think you need a new chef. The butter came out with lettuce on the bottom of the burger. Maybe this was because they were trying to hide the fact the bottom but was drenched in blood. When my wife took a bite it was like Niagara Falls with red colored juice, AKA blood flowing down her fingers. She cut it in half and it was Purple red in the middle. We told the waitress she couldn't eat this and this way but what she ordered and the wairess said in a very loud tone that drew attention from surrounding tables, " I can't help it, I didn't make it." Wait, what? You yell at your customers that it is not your fault? Either she was frustrated because this was the second time we were sending good back, I don't know but if they would serve food edible or as ordered we would not be at this point. I asked to see the manager, she offered my wife to make something else, she declined and just wanted to leave. Our meal was comped if you want to call it a meal. My wife didn't eat and I took mine to go. I took my burger to go since it was made correct and luckily my daughter who had to sit through all this had her heal originally made correct, she was just waiting all this time. We know how fun it is to have a 9 year old wait. So I don't unfortunately think I will ever go back to Unos.
January 2020 by Debra Kostiw
Did a pick up order for 2 pizzas and wings. The wings were SOOOOO tiny. They were smaller than my thumb. I have never seen wings this small before. Hprrible tough and obviously no meat on them.
January 2020 by Patricia Mathis
I love this place, my son takes me there for lunch sometimes, and there pizza with sausages, ground beef, is great. Love it.
January 2020 by Mitesh Parikh
Food was good, but service was really slow despite of not being a busy evening
December 2019 by Bannakafa letta
First time here and was excited to go, but it was a horrible experience. Usually I give any place a couple of chances but this will not be the case with this restaurant. HORRIBLE service and the food was just okay, definitely not worth waiting for again. There were maybe 10 tables of people on the whole place and we were waiting over an hour to order and didn't get any food until an hour and 40 minutes after being seated. The server Emily seemed busy but all servers are busy, that shouldn't give her the excuse to be short with her patrons, not communicate, walk away while we're trying to talk to her, get multiple orders and order details wrong and act like splitting the check is a HUGE deal. Food and drinks came out late or not at all, we were always asking for refills on water because she never came to check on us. The atmosphere was nice and quiet but honestly, I will never come back here. If I could give no stars I would. #harshbuttrue
December 2019 by Graham C
Came in at 8, didn't get asked my order till 8:35. It is now 9:42 and I am still waiting for my food. Got so bored may as well warn other people not to come here. Update at end of meal. My girlfriend had to break up the check for our table because the server didn't know how. Also 3 of our orders at the table were wrong out of 10 people.
December 2019 by Mel Rosario
Great service, waitress went above and beyond, great food!!!
December 2019 by Luapnhoj Laguer Reugal
great place, great staff.
December 2019 by Anita M.
Place is very dirty, sticky tables, food was cold and blah....no chicken in my pasta dish.... Employees, off shift, sitting at bar with a baby..One even delivered wine to another table. Never cleared our dirty plates from our appetizer..... everyone there is very confused ...waited forever for our bill....still with all of our dirty dishes on table
November 2019 by Chuck T.
Absolutely filthy!!! Debris on floors. Dust and food partciles on every flat surface. Sticky table. Windows you can barely see through. Open the blinds and get a snowstorm of dust. Everywhere we looked we saw filth. Is the manager blind??? I can overlook the poor service(all the employees were gathered in the back eating and talking). I can overlook the very average food. I can overlook the disrepair in the rest room. I cant get past the filth. It is so dirty the Monroe County health department ought take a look. Just disgusting.
November 2019 by James Taylor
Great food, great service! Great place for catching up with friends!
November 2019 by Tammy R.
Usually great place to eat. Today, extremely slow. Ordered, got cocktails but asked for water as well. Hostess finally brought our food. Asked if she'd bring us all water. She brought one. We again asked for waters for all. She again brought one. We again asked for another water. She rolled her eyes and mumbled under her breath. They were extremely slow so don't quite know why we waited 45 minutes for our food (pizza). We saw others leave without ordering.
November 2019 by Chris Foster
Great food and great service with an amazing menu.
November 2019 by Bonnie Pontillo
Great food and deals. Service is always good. Half price appetizers are amazing. Like the coolness of decor. Pizza crust has a pastry uniqueness.
November 2019 by Ryan Richter
Very clearly understaffed our waitress had so many tables she basically ignored us. Took a half hour from being seated initially to receiving our drinks then our food minutes later, fries were cold and the burger was undercooked and possibly microwaved. With so many other options available nearby stay away.
November 2019 by Angie Bassat
Delicious!!!Pizza...Excellent customers service
November 2019 by Rishikesh Walawalakar
Decent food options. Amazing deserts!! Especially Large chocolate cake.
November 2019 by Robert Lawton
Came to try the new menu with vegan items. The options are basic pizza With toppings, a salad and a beyond burger. Price is a bit higher than others local places, but the portions and toppings are generous. 14.99 for a small pizza with vegan cheese and multiple toppings (one of their premade options).