-
February 2024 by Shawn Alves
Great experience with getting my new phone. Thank you
-
February 2024 by Russell Tronolone
Very knowledgeable and quick.
-
January 2024 by Maryanne Goole
The employee was very helpful even though she was very busy.
-
January 2024 by Paula Wade
I needed a new phone and went to the Verizon in Chili. The store wasn’t crowded and the young man working there, Deion, gave us his undivided attention and the time that we needed to facilitate the process of choosing a new phone. Deion helped us to save money and to change from Spectrum to Verizon. Deion was very patient, respectful and just a nice young man! He truly went out of his way to help us!
-
December 2023 by Hannah S.
I would give this store a 0/5 if it was an option. We worked with two sales reps here, both giving different information. After already making a purchase, we were told that the information we were given couldn’t have been correct and we were the liars. One of our purchases was a new line switching from a different carrier. They completely messed this up, and had to spend 2 hours on the phone with Verizon fixing it. Please go to a real Verizon store. We will never be back.
-
November 2023 by Terese Main
Ben is a genius! We have been consulting Verizon online for the past week with no help. Less than an hour with Ben and all four lines are fixed. It’s hard to find great customer service nowadays. He is a keeper!!!
-
October 2023 by Julie N
Siniyah and Deion were fabulous to work with! They were extremely friendly and patient with all my questions. Siniyah was great with helping me setup my phone. Outstanding service!
-
September 2023 by Jan Beutner
Siniyah B at the Wireless Zone on Chili Ave in Rochester NY is an outstanding sales personShe was very helpful in getting my new flip phone up and running despite numerous issues with my old phoneShe helped this older person in a friendly, patient manner.Siniyah is a very likeable, sociable young woman. Great customer service!!
-
August 2023 by David Robinson
Siniyah was more than helpful she went above and beyond and I'm completely satisfied with her work. THANK YOU!
-
August 2023 by Danielle Staffo
Siniyatt provided excellent customer care. She seemed to go way out of her way to help me and my issue was resolved.
-
August 2023 by Joe Mcentee
Siniyah was an exspert at her job and customer service . Great to work with!!!
-
July 2023 by Patricia Morales-Kakuda
Great customer service! Very patient and knowledgeable.
-
July 2023 by Spark Pogo
Siniyah helped us with a complex situation and had patience and kindness with us. We were going to leave Verizon but because of her we are staying with Verizon. The best employee experience I have had with Verizon
-
June 2023 by Chris Hinkley
Siniyah and Deion were both great to work with and very helpful! They made it easy to switch over to a new phone!
-
June 2023 by Janice Tantalo
I had a great experience they were very helpful! Thank you Siniyah!