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January 2024 by Jonathan Nagle
Stopped into the east ridge store with phone issues. I was greeted by Mike Liberti upon entering the store. He did all he could to fix the phone. Mike made the process of buying and upgrading the phone easy and seamless. I appreciate everything he did to make everything easy while understanding the pros and cons of each option.
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January 2024 by Kelly Holley
Mike was an awesomeTotally did everything I needed and helped outDef will come back to Mike ..Thanks again !!!!!!!
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December 2023 by Amy Graham
We stopped in to upgrade 2 phones. We sat with Mike for over 2 hours while we picked the best phones for us. We also purchased the new samsung watch and were able to get the paramount with instacart package added. We are very pleased with Mike going above and beyond to help us out!
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December 2023 by Matt Morley
I’ve worked with this team for years. I worked with Paul Rankin and Grant Oosterling. Both have provided me with equally great service. You can’t go wrong with either!
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December 2023 by Carolyn Schirnglone
I WAS A MESS TODAY when I Stopped into Verizon at 1233 East Ridge Road in Irondequoit, NY..I was Greeted With a Friendly Welcome & Smile from MICHAEL ! With the Holidays Upon Us & Money Being Tight, Michael LISTENED very intently to my concerns & helped me resolve my phone crisis without having to purchase a new phone right in this moment !!!!!! I was able to leave the store in a timely manor so I could get on with my Day getting back home in plenty of time to set up snacks & food for the Cowboys/Bills Game ?....Ask for Michael when you walk in, you won't be disappointed & you will leave with a Big ? SMILE ~
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October 2023 by Nicholas Swann
I had to go see my favorite Verizon representative, Mike Liberti. I was having issues with my phone and Mike was able to fix my issues in 5 seconds. He also help me replace my screen protector on my new phone. I always enjoy coming to Mike because he always brings that great customer service. Thank you again!
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September 2023 by Victor Moreno
Had to stop by my favorite Verizon store. Had the great pleasure of working with Mike Liberti. He looked over my phone. Worked some kind of magic and fixed my phone in seconds. I have to upgrade my phone, and I plan to come back to the name I know and trust, Mike. It was a fantastic experience. Thank you!
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September 2023 by David LaTart
Had to go to Verizon to get a wall charger. Had the great opportunity to work with Mike. He helped me get a new charger for my phone and also replace the screen protector on my phone. It was a wonderful experience. I will be back to work with Mike again. Thank you again for the great experience.
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September 2023 by Olivia Lester
Had some issues with my phone. So, I decided to stop onto the store to get it fix. Mike Liberti met me at the door with a smile, a handshake, and a beautiful purple tie. He took his time to listen to my issues. He took care of the problem and even showed me how to take care of it myself. It was a wonderful experience. I will be back for all my future Verizon needs and work with Mike.
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September 2023 by Maureen Howard
Had to transfer my information from my old phone to the new phone. Mike Liberti made it smooth and to transfer all my information over. He was kind and pleasant to talk too. He also informed me that Verizon internet was available in my area. I will be back to pick that up and work with Mike. Thank you for hiring a wonderful person. It was the best experience ever.
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September 2023 by Denice Scott
Had some issues with my phone bill and wanted to disconnect an old tablet. I was greeted at the door by Mike Liberti. He was able to help me get my old tablet disconnected and help me get an issue solved with my bill. He also informed me about a great deal I could get with 2 phones. I had to go back to work but plan to come back to work with Mike on the 2 phone deal. It was wondeful experience. Thank you!
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August 2023 by Andres Clavijo
Went to the Verizon in Irondequoit, to get some help. Had the opportunity to work with Mike Liberti. He was a pleasure to work with. He helped me reset my pin for my account, set up auto pay, and even help me save 20 dollars on my bill. I'm glad Verizon hire him, fantastic customer service. Will be back to work with Mike for all my Verizon needs.
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August 2023 by Clint Cotton
Lost my phone a couple days ago. I worked with an employee but the true hero was Mike Liberti. He helped me add another phone to my account, while I waited for my insurance phone to come in. When I came back in to get my insurance phone set up, I had the great opportunity to work with Mike again. He was able to get all information back on my phone even though I could not remember my password. Definitely a name I will not forget. I will be back for all my Verizon needs to work with Mike.
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August 2023 by Valerie Lessard
Mike was super helpful. There was some confusion getting the phone I wanted but he was able to straighten it out for me and get my new phone all set. It didn't seem as long as it usually does waiting for the new phone to be set up, he kept me entertained we waited even though he was busy with my phone! He has questionable taste in music, but otherwise he's a gem. Will definitely keep his name in my contacts for the future. Verizon is lucky to have him!
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August 2023 by Cathie Trabucco
My experience at Verizon today was exceptional. I walked in and after a short wait was helped by Mike Liberti who proceeded to came up with a more than satisfactory solution. He was helpful, thorough, patient and entertaining. I highly recommend going to him with any Verizon issues.
