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February 2024 by Вячеслав Турейко
The best service I’ve ever seen for car rent
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February 2024 by Ed DAmato
They are absolutely the best
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January 2024 by Ray Sanchez
Smooth transaction, great customer service offered !
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January 2024 by Virtual Real estate
Great place to get a car
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January 2024 by Noel Sanchez
I got a filthy vehicle
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December 2023 by Wanda Figueroa 9366
Clean car gave me what I wanted...was very professional...
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December 2023 by Charbel Ayoub
I rent cars on a monthly basis here, sometimes for work and sometimes for leisure. The staff, especially Suliman is always professional and super helpful. He is knowledgeable and extremely friendly! I have tried other rental companies on staten island but this location wins! They also always have great cars and in great conditions! Highly recommend!
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November 2023 by Zija Jasari
The staff here is amazing - I rent pretty often. I'd never go anywhere else. These guys are great
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September 2023 by Cruffie
I used to go across the bridge to the airport but I now enjoy a 5-star rental experience right here on Staten Island mostly thanks to one person: Muhammed. This young man is worth his weight in gold. He's helpful, reliable, and he keeps his word - something lots of people in business don't do. If he gives you a quote, the price doesn't suspiciously change later on; if he tells you the vehicle will be ready at a certain time, you get a vehicle, not an excuse. To be honest, the whole team is great and I can't say enough good things about this location.
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August 2023 by thedeerhunter 1182
Firstly, the customer service people were kind & answered any questions I may have had. Having said that, I was in a hurry & had no time to waste getting the vehicle home to pack for a long vacation with the wife & kids. So when I picked up the vehicle & drove it home, it was only then when I realized how much cleaning, vacuuming and sanitizing I needed to do to get this vehicle into the LEAST condition I would normally expect to find from ANY reputable car rental dealership who claims to do All of what I mentioned above. Being that it was a long trip, I also needed to bring my own means of emergency items that are NOT , but SHOULD BE included with the price of the rental. A lug wrench, a jack, gloves, flashlight, and since there is NO SPAIR TIRE... a tire repair kit and portable electric air compressor. So after cleaning this gross vehicle, I then packed it & used it on my long drive. It drove well, especially since it was a 2022 Pacifica. I did not use the in dash map because just CHARGING my phone caused my phone to be taken over by the vehicles apps & blue tooth & couldn't even use my own ear buds to listen to my own pod casts. During the trip, the oil change notification came on (not very comforting) & the brakes quickly began to feel like they should have been serviced a few thousand miles prior. But the most annoying & frustrating thing that had to be dealt with by the Front passenger the ENTIRE TRIP was the E-ZPASS HOLDER MOUNTED ON THE WINDSHIELD DIRECTLY IN THE LINE OF SIGHT OF THE FRONT PASSENGER (IN THIS CASE, MY WIFE WHICH DID NOT MAKE HER HAPPY, THE ENTIRE TRIP. When we inquired about this the day before when visiting the location to check on our status & vehicle, the cust. Service rep., said that he couldn't help it & that all the vehicles were THAT WAY. But as we walked through the lot looking at all the other rental vehicles, we were unable to find another with the same condition.Overall I wondered if the location convenience was worth it.
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August 2023 by Melanie Mariani
I made a reservation for a rental car in May, 3 months in advance for a pick up in August. You would think that would be enough ahead of time to have a rental car ready, but there wasn’t a single car available when we arrived for our reservation. We did arrive late for the reservation, but called twice to make sure that was okay, and were told it wasn’t a problem, no mention of there not being any cars. The representative present was also not concerned in the least about us not having a car. Will never use Avis or Budget again.
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August 2023 by J S
Renting from avis was a great experience being that It was my first time renting . I would recommend avis because of the professional , helpful and very courteous staff very efficient service prices are affordable and the vehicles are always in perfect condition.
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August 2023 by Char Newell
I love my rental experience! Can you believe I left my wallet in the car and David my rep called me and secured my wallet until I was able to pick it up. Im now always will be an Avis customer:)
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July 2023 by gracie restivo
Was told they don't have any cars only suv and mini vans also car was so dirty.wanted to put it on my discover card n was told I need to use a different card bc they don't take discover so I had to run out to my bank to deposit money but the next day I still had to leave another $250 only had my discover n the guy at the desk said they do take discover.
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July 2023 by Gail Baghdadi
Picking up and returning the vehicle, the vehicle itself was all with no hassle. Agents were friendly and efficient.
