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January 2024 by JT G.
Literally THE WORST "customer service!" I come into the store for waterproof hiking shoes because it's snowing, and I REALLY need these shoes because I just got in from CA with only slides on. Finally find my size in the shoe I wanted (very poor selection for women's hiking boots compared to men's offerings), go up to the counter to pay, it's 5 minutes to closing, and I'm told "sorry; no cash -- we can only take cards because we already closed out the registers." This means they closed out the registers WAY BEFORE the store's listed closing time, and NO announcements were made to let customers know that if they needed to pay in cash, they needed to get up to the registers by a certain time. All they could muster was "Sorry (NOT a consolation!), but we can put them on hold for you." ON HOLD? After I WASTED time and gas to come out to this store and there will likely be snow accumulations by tomorrow morning that won't allow me to leave my house in the shoes I'm still wearing. HORRIBLE! Will NEVER come here again for ANYTHING. And THIS is why S.I. needs to replace these lame-ass stores like Dick's with a LEGIT sporting goods/outdoor rec store like REI.com.
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January 2024 by Donald Andersen
Well stocked with the items that I was looking for , Stanley 40 oz. Mugs
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January 2024 by Nancy Garcia
I lost a gift card .came to store and got instructions what to do to redeem my card and got a new one .very happy with the outcome.
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January 2024 by Natalie W
Overall the place is good! However but when you get to the cashier be careful. She says buy one and get two free in the socks then the receipt says different. Paid extra $10!! Place is kind of over priced anyway. Better off at the outlets.
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November 2023 by Scott M.
Never will order anything from these clowns again. they sent me the wrong sneakers. customer serice was the worst I have ever seen. I thought i was talking to mcdonals. I had to walk 10 blocks to fed ex to retun them. the worst of the worst.
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November 2023 by Paulette Hall
I had a great experience here! Friendly staff and easy returns! I will definitely shop here again!!
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October 2023 by James K.
Let me start off by saying that Manny in the golf dept is a treasure. He's extremely knowledgeable and kind. The rest of the staff in that store is an absolute disaster. They are misinformed, and tell you whatever you want to hear to get you off the phone. It's no wonder that the retail business is going straight into the toilet.
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September 2023 by Sampo Ranta-aho
Pretty good selection. Iffy service. Wanted to know more about the different running shoes on offer. "They're all the same shoe with a different name" was the answer I got.
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September 2023 by S S
The girl with the glasses was the only associate that was trying to help us however, the manager at the front who has a muffin top and looks quite heavy, was giving my family and I stares and trying to hold back her laugh making us extremely uncomfortable. Clearly, she knows nothing about customer service and creating a positive atmosphere and shopping experience. The sneakers were all out of place and there was sneakers that were in stock, but could not be found. I definitely would not come back and that Manager needs to go because those little laughs and stares will get her nowhere.
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August 2023 by Joseph Esposito
Huge variety of products. Clean, well organized store. There is plenty of helpful assistance .
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July 2023 by Andrew Allen
They have a good variety of products for your sporting needs. Protective gear, camping goods, high quality fishing set ups, most importantly the bags you need to carry them. What ever you need this is the place to look.
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July 2023 by Jonathan Nightfire
Be aware of the prices in this store because I went their to check it out and those prices of sneakers are very expensive and you don’t get good deals and watch out of prices and it could get overpriced.
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June 2023 by Micah Mills
First time I came here is with a group from JCC. I only came here to get a license to fish ?. Also to get some hooks and a nice fishing pole for a fishing class.?? I looked inside the store ? and there was a lot of sports items for indoor and outdoor activities. They even have skin care products, glasses and many more. They also have a spot where you can get snacks ? and fun toys if you want. I recommend you come to this store if you want to get something to play outside or inside.????
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June 2023 by Kevin
PerfectBig store you can find almost everything in sportsThe staff was helpful
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May 2023 by Renaissance People NYC
A big box, highly commercialized waste of time. They had NOTHING related to Coleman lamps other than fuel! On to the internet as usual!
