Going out of business in a slow painful death of an old line department store that temporarily lost its way, but to late to recover! There are a ton of good deals!
September 2020
Wouldn’t exchange clothes that were the wrong size with the receipt after they took out their changing rooms so customer service means nothing to you
March 2020
This was my first and only bad experience at a JCPenney. This issue was resolved in the end, but the manager on duty, who mind you was not wearing a name tag, was incredibly rude about it. I did manage to get my sport coat at the advertised price and it fits perfectly, but the manager was very rude.
