Bob Karl's Sales & Services is highly regarded for its exceptional customer service and honest business practices. Customers appreciate the friendly and helpful staff in both sales and service departments, making the process of buying and maintaining a vehicle straightforward and pleasant. Many reviews highlight the reasonable pricing and quick turnaround times, with several customers noting that they received vehicles at book value with minimal markups. The service department is praised for being thorough, offering clear explanations of necessary repairs without suggesting unnecessary add-ons. Clients feel secure in their choices, often feeling referred by friends and returning for future needs. Positive experiences with various vehicles, including a 2011 Buick Lacrosse and a 2005 Crown Victoria, emphasize the reliability and quality of both the cars and the services provided. Overall, Bob Karl's is recognized as a trustworthy and friendly option for automotive sales and services, with many customers willing to recommend the business to family and friends without hesitation.
Overall best car experience u ever had for an alignment
May 2023
I would never go anywhere else unless I was forced to. Sales and service departments are extremely helpful, kind and upfront. Reasonable prices and quick turnaround.
September 2022
Outstanding attentive service. The technicians at Bob Karl's are real mechanics, not just parts replaced.