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December 2023 by Kylian
Came in early this week. I was greeted by Max, Dillon and Walter at front of the store. Unfortunately they didn’t have the fish products I was looking for. I went somewhere else
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December 2023 by Yuri Langel
Good selection and prices, but more important from my point of view is that they stock the items I need.
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December 2023 by Raf Expat
Products are readily available. Friendly staff and ready to help.
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December 2023 by Ray bear
This location is good seems like they keep food available the Howard Beach location doesn't I have to drive further to this location to get the food I use
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November 2023 by Diane
I don’t usually write reviews but I am still in shock at how I was treated today.I went in store to pick up my order of Small Batch dog food and recently when I pick up primal or small batch food my ID and credit card are checked as well.Well, today at pickup the associate asked me for a pin that was emailed to me. I kept telling him that I have no pin. He continued to rudely demand something that I didn’t have.Not being sure of the pin, I walked away as my ID and card were already checked. As I’m getting to the front door the associate and a blonde woman I assume is the manager is chasing me and demanding me to stop.I am in complete disbelief and told them this is a bit much. They told me it’s protocol to check the email as well because of fraud. This entire time I’m calm but completely in shock.I show the associate the email confirmation I received when I made my purchase and he allowed me to leave the store.Making a scene in front of other customers and embarrassing me is certainly not what I expected when picking up an order. Also had I been asked for the email confirmation it would be no problem but I was asked for a pin which I didn’t have.Since I will no longer be a customer I hope that it’s understood that the point of ordering online and picking up in store is for ease and convenience.Additionally, try treating your customers with value and not like criminals.
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November 2023 by red robbin
Shop here and you'll never disappointed with the customer service. Each employee is nicer than the next. Managers are also so warm and friendly.
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September 2023 by Louraine Keene
I come into your store every week, a regular customer. This employee who was cashier clerk was terrible. He has unfriendly look on his face, spoke in a rude manner toward his colleague and to me as a customer: When I was next on line to be called, he called me over rudely. I said to him, “Excuse me, this how you speak?’’His excuse was he had a long day which was UNACCEPTABLE.Was not pleased at all after spending $91.69 in your store and every week.Need better management on customer service values.
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September 2023 by Jim Memos
Excellent product choice. Comparable pricing. Easily accessible and plenty of parking!
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September 2023 by Dorothy Gooding
I shop at the valleystream pet supplies plus if they don't have what you need the next time they stock up they give you a call always helpful and greet you when you come in
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September 2023 by Roxie
Very nice customer service. Knowledgeable on their products.
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August 2023 by Sharon Small
They always have what I need. They stay fully stocked!
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July 2023 by Alan Robert
I always enjoy the friendly staff here. Shelves are always stocked. Good job guys ??
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July 2023 by Patrick Haynes
The best place for all my dog supplies. Great staff and selection.
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June 2023 by V D
Clean store and helpful employees. They price check, which is great. I always get my cat food (wet and dry) when they have it in stock. As well as guinea pig hay and vitamin c.They're really good with dealing with customers who are irritable and just obnoxious. So they're very patient and understanding. There's two checkouts, and usually, there's someone already there. Or they quickly come to the checkout when there's no one there.Parking is easy and really close.
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June 2023 by Sophia S.
My dogs favorite place to go..he is always greeted when he gets there n gets treats from the workers..
