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March 2024 by Just_K
Only 2 people on the counter at all times. If you're in a rush, forget about going in and out. Not here. Minimum 15min if lucky
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February 2024 by Matthew Singer
This place must be under new management. two days in a row I’ve been to this post office and had a seamless experience. New guy in charge is killing it.
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January 2024 by Allison
I mail out approx 50-75 mail per week from Valley Stream Post Office. Without fail, at least 5-6 of those envelopes are returned. I started using another post office to drop off my mail, never had any returns, any issues whatsoever. I'm not sure what's wrong with this location but obviously something isn't right. And the postmaster (a female) is definitely rude and has no respect for customers, even the nice customers....I wish there were negative stars, that's what they deserve.
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January 2024 by Rose Médor
The service is not good
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December 2023 by CORD33R
1 hour waiting for nothing! It is already common to go and have to return without being able to dispatch the packages because of the slowness and the order of priorities used in this office.More than 30 people waiting and they decide to use their only two employees for passports since this takes a long time and those people do not wait in line.You can always see the annoyed faces and comments of everyone who is lining up at this place for the same thing.
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December 2023 by Scott Friedberg
I was just there tonight.It was very busy.As we were waiting, the supervisor himself came out and walked the long line. He helped each of us individually to help speed things up.The man was stoic, strong, helpful, and nice.True essence of holiday spirit.
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December 2023 by Bariha Zainab
You all should be happy because i am giving you 1, which you don’t deserve. I went there for my passport and for the pic the lady at the counter seems very rude today. I don’t wanna say your name but if you know who you are then you should see this. She was absolutely rude because we took time for filling forms. We first told her to print our forms that i had in my phone completed but she said “no no you can’t do it.” I said ok , then it was only my dad and i who was doing for my brother and me and she said you don’t have enough information you need a id so my mom went again got it again and we made mistakes but we did again, and then she got angry because we took over time. She said it’s until 12:30 i am not doing until 12:30. Then we were in line before 12:30, she was like “no no it’s too late” and now we can’t it gotta take another customers and come back again. We payed $25 and she’s first of all being rude and showing her attitude and then she’s talking over me was the biggest red flag! And i was talking to her nicely and then she didn’t like it! She doesn’t deserve this job because you are not human and don’t know know how to treats other!!!!Do better
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December 2023 by Jennifer Betty
All I can say is that long story short, it was a bad time, long story short I survived luckily. This lady was very rude to me and my family when we went. I can say that one of the workers, is a horrible person and has an attitude, old lady that needs to retire. Never come this store again
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December 2023 by pinta
Busy post office with few staff members
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October 2023 by Reginalt Atangan
If you prepared your packaging, did your processing and have a qr code, it expedites the process. the manager came out, greeted everyone, showed me where to get my label and such, and saved Me time waiting on line.. kudos to him for his assistance!
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August 2023 by ramax
My priority mail, which was signed by the government, had been marked as delivered in the system but hadn't reached me. To inquire about the situation, I went to the post office and spoke with Supervisor Britney. She took my information and phone number, assuring me she would get back to me. At 5:30 in the evening, my doorbell rang, and there was Supervisor Britney holding my priority envelope. She had come after her shift, checked all nearby mailboxes, found my envelope misplaced in another mailbox by the mail carrier, and brought it to me. Honestly, I wasn't expecting such incredible help. It was a huge surprise for me. I am grateful to her. She didn't hesitate, went out in the field, and searched for my mail. Thank you very much, Britney.
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July 2023 by Linda H.D.
We did our passports here and was done in about 40 minutes for about 5 applicants. It was quick and efficient. We had everything ready and photocopied all docs so that helped move things along quicker.
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July 2023 by Mei Mei Yeh
I went here to get passport done for my 3 kids. The lady who did my son said we didn’t have enough info and it’s ok, we made appt and came back. When we came back, we were still missing info and made a 3rd appt. We ended up expediting the passport because of her lack of knowledge. I paid extra money for someone else’s stupidity. Then we receive a mail from the passport department that we provided an incorrect amount for passport fees. Now we have to send them a check and it’s going to take an extra week or two. I have a bad feeling, we’re gonna need to expedite this passport at some time if we don’t get it back. Poor service, considering that we come to you for help to renew passports. I might as well do it myself! Ugh
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July 2023 by TZUJEN CHEN
Spent 40 min waiting in line, only 1 window open for regular mails, the other one for passport. Then the computer down, have to wait more time for the passport window!Can't take it any more and went to Lynbrook USPS - 7 min drive + no wait 1/2 min done.Will visit Lynbrook USPS from now on.
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June 2023 by Nancy Sorrentino
If I could give this post office no stars I would. Just spent one hour on line to mail one item. Three windows open, two doing passports. When the person was done doing the fingerprints he took his draw and left with 20 plus people on the line. Its all the time. I don't understand why this post office is like this. What's it gonna take for there to be a change? Hire people, the post office knows how to raise the rates constantly. Have a heart for the poor customer that's lives near this post office.