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December 2023 by Michael Metzler
Good service
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July 2023 by Fire Stick
Shy Kashmerick was great. Her customer service was amazing. Tires were good too. I will continue to go.
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June 2023 by Mary Ann Ball
Shy Kashmerick, Customer Advisor, at the WebsterNY store was outstanding in assisting in our tire purchase. Thank you.John Ball
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May 2023 by Robby Bohner
Came in for a quote to get new breaks and tires. The store gave me a great quote and we’re supper friendly and really helped me find what I was looking to do can’t wait to get service done there!
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January 2023 by hard worker
Nice and reasonable people. They know the tires and cars and don't try to sell you "snake oil"
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November 2022 by Evan Baxter
Most places tend to keep the snide remarks about customers until after they're out the door, but this location is so committed to prompt service that they'll fire off a quip before you're even out of earshot.I only knew my vehicle made it there and service was completed because I called hours after it was towed to check in, and I only knew how much the repair cost (after they did it already) because I asked before being cordially hung up on. Good thing it was just a $25 patch.They get some stars because the product and quality of work is great for the price, but I'll send the tow truck to another Goodyear location the next time my tire decides to pick up a sharp object.
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February 2022 by diane alexander
I have been going to Goodyear in Webster, NY for a few years and always have a pleasant experience. The staff is super friendly and knowledgeable !! Highly recommend this location.
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January 2022 by Elvin Feliciano
Don't come here unless you want to pay for their mistakes. 2017 legacy with less than 50k miles. Bought 4 new assurance tires and they charged $100 for a wheel stud they stripped. Never dealing with Goodyear anywhere, ever again.
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December 2021 by theocean
Need 2 weeks to patch a tire. Suffice to say it was easy finding other local tire dealers who could do it in 1 day. Also, needed 4 new tires on my other car but since they couldn't help me, the other store will get my business.
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September 2021 by emily borrero
I want to thank the employees at Goodyear on Empire Blvd. The store owner Barry was very nice and met all of my needs concerning my vehicle. The mechanic Daniel did an amazing job with my vehicle and my car drives beautifully now. I called yesterday to set up an appointment for today and they had everything ready for me before I arrived. I had ALOT of work that needed to be done and they got it all done within 5 hours. They were very helpful and professional and I would recommend them to anyone. I left their shop feeling safe, confident, and very pleased with the services provided. Thank you all again I will continue to be a faithful customer!!
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September 2021 by Darrell Frye
Really well managed business. They were able to get me in quickly and had the tire I needed in stock. Very professional. Service was awesome. Highly recommend them!!!!
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September 2021 by Ally
went for an inspection and they told me my right back break was metal-to-metal, but i just had the breaks replaced a few months ago. so we bring it home and put it on the lift, only to see that my breaks are totally fine. now i am out $20 and without an inspection sticker.
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September 2021 by Stan Hanby
Always helpful and courteous and most importantly, professional.
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August 2021 by PJ Bryan
Fast and courteous service. They've been honest about my old car and do not push for service I don't need.
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July 2021 by John Loiacono
Always helpful and fair
