Terrible customer service! Instead of apologizing for the long wait, one of the tellers gave my grandfather and mother an attitude. I believe her name was Barbara. It just would have been nice to not be lectured while we were already so frustrated.
From Roslyn Savings Bank, a division of New York Community Bank
At New York Community Bank we offer a wide range of financial products and services for individuals and businesses. Customers can bank anywhere they see the NYCB logo through the New York Metropolitan Area, Ohio, Florida, and Arizona. We operate our branches with an emphasis on convenience with 24-hour ATM banking available at 233 locations and 207 branches open at least six days a week. Plus our customers can take advantage of being able to bank from virtually anywhere at any time with NYCB Online & Mobile Banking and our bank by phone service.
