-
March 2024 by Rachel Davis
Dry......things are just all really dry.
-
March 2024 by James Bilello
I've been a fan of this place for years, even visiting some of their other locations decades ago as a kid. I visited with my wife and my son so that he could pick out his birthday cake for his 7th birthday (on the exact day). He picked out a cake with vanilla cake and chocolate pudding inside. We had dinner with our family of 4 and his 2 Grandparents and came home for this birthday cake. The chocolate pudding was sour, smelled funny, and was lumpy. Each of us agreed and didn't eat it. Very disappointing for us, but especially for my son.The next morning I brought the cake back and spoke with the "manager" about the situation. After smelling the cake and jamming 2 fingers in, her response was "yeah it's starting to go bad." It wasn't starting, it WAS bad.Next she says, what can we do, can I get you another cake? I explained that his birthday was the day before (and he picked it out himself!) and this particular day was his kids party and didn't need another cake. She actually said "do you want to get the family together for cake again?" This obviously doesn't make sense considering his birthday was the night before, and should not have even been an option.This was awful customer service. The questions were as follows 1) do you want another cake 2) or do you want store credit. I replied with asking for a refund. There was no attempt to make things right whatsoever, also knowing that my 7 year old son was disappointed and picked the cake himself. I took my money and was easily allowed to walk out the door. She should have said "here are some cookies" or here is your money back and additional store credit.This is a shame considering the other ladies behind the counter have been nice, and previous things we've purchased like buttered rolls or donuts were delicious.
-
February 2024 by cheroke700
I ordered a 1/4 sheet cake for Super Bowl Sunday 2024 and it was horrible! I’ve been going to Riesters since 1970 and the last two cakes I got were way below par. The cake had a grainy consistency, the whip cream icing taste artificial and the filling was not the mixed filling of the past, and the cake was bland and tasteless. The same holds true for the cake I ordered in April, which had fresh banana & strawberry filling. I don’t know if they are using lower quality ingredients or inexperienced bakers, but whatever the reason it’s an insult to the Reister name. I will not be doing business with them again.
-
January 2024 by Barbara Primm
This is our go- to Bakery. Love their pastries, rolls, breads, cookies & cakes. Throughout the years, they have made all types of cakes; wedding, baby shower, birthday, etc. Never disappointed. When out-of-state guests visit, we must pick up a selection of their mini pastries & tarts. Everyone wants a seeded rye loaf to take home. For Christmas, we must order the custard creme filled crumb cake. I would be remiss if I didn't mention the excellent customer service. I highly recommend this establishment.
-
January 2024 by Anna Pizzo
Want donuts? THIS is the place. Actual stiffed donuts. And the flavor, my oh my. Support a local community driven business. This is the bakery to go
-
December 2023 by Mike Rodonis
Really great bakery, the atmosphere is cool and they have a ton of different homemade baked goods....the cheesecake and black forest cakes were Phenomenal. The service staff were helpful and courteous.....can't wait to go
-
December 2023 by Geraldine Steiner
I ordered a gluten-free 90th Birthday cake recently. It was not only the most delicious cake, but also absolutely beautiful. The real whipped cream frosting and whipped cream filling with real strawberries was scrumptious! Everyone at the party loved it!! Riesterers never disappoints!! I've gone there for decades, and I highly recommend this bakery in West Hempstead!!Dietary restrictions: They responded to my request for a totally gluten-free cake. It was delicious!!
-
December 2023 by Renee Ciminera
I emailed them about ordering a cake. They responded right away with pricing. Made exactly what I needed. Beautiful cake and delicious!
-
November 2023 by Alisha Fenner
You have to see it to believe it ! Amazing service and amazing bakery
-
November 2023 by Xoxo_MoonlightDark Darkmoonligtmoon
BEST BAKERY HANDS DOWN .. ..I LOVE THE CHERRY ? PIE
-
November 2023 by Elizabeth Ambrosino
My husband had a specific cake in mind, and they executed it perfectly.It was fresh, moist delicious and beautiful.
-
November 2023 by Arthalie Dieujuste-Seide
I asked for a très leches cake, and I was given a cake with the très leches sign on it. I don't know what type of cake I was given, but I can tell you what it wasn't. I was not a très leches cake.
-
October 2023 by Laura Hoffman
Went on Saturday afternoon when everything should be fresh & tasty.*Cannoli, filling good. She'll soggy.*Napoleon, both custard & icing has a weird taste & pastry soggy.*Cheese Bun, dough hard, stale & chewy & the cheese filling tastes sour.*Chocolate iced Cupcake, cake, good, icing tasteless.*Vanilla iced Cupcake same as sbove.Very disappointed! Not sure how they stay open. Was wishing my experience was better than it was. So difficult to find good bakeries. I am guessing all the good bakers retired.
-
October 2023 by Abby W
Such a warm and sweet place. Everything is delicious and have so many kosher options. The blackout cake is so delish if you are a chocolate lover. They also have a day old section if you want a treat on a budget. They also have dog treats and always have special treat for special occasions like Easter or a Championship win. They also have a selection of card if your giving the baked good as a present. They do custom cakes as well for birthdays or other occasions. Big selection and good prices. Highly recommend to make a stop there if need a nice chill break. The bakery also serves coffee and accepts orders ahead. There is often a line especially on fridays and Sunday’s but it is worth the wait. Live laugh love riesterers.
-
October 2023 by Penny Belfi
Your staff needs an upgrade or they need a course in bedside manner. I haven't been here since I was a kid and was excited to come in and get some treats for my family. I felt like I was doing something wrong inquiring about pricing and had more questions but DARE I bother the staff with such a petty question. I got some things and left and will order cakes elsewhere.
