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February 2024 by Dan
These guys are the best!!
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January 2024 by Julio Dume
Transmission specialist
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January 2024 by Jonathan Barnes
AVOID AVOID RIPOFF DANGEROUS. Your family’s safety is at risk coming to Jeff & Jared.UPDATE: Aamco executives Michael Pekula VP and Bruce Chidsey President refuse to have our transmission remanufactured professionally with a 3 year warranty, after a new under warranty transmission failure.Unfortunately, I trusted Jeff and Jared for TWO years to repair a vibration and their failing transmission rebuild, and make good on my car. No return of calls. Told parts were failing by Jeff because they were a “Cun* Hairs” off. Extremely unprofessional behavior again, and again. They had every opportunity to make amends with us. Over $15,000 spent with Aamco. Despite several initial attempts at repair by Jeff, the car continued to have the same vibration issue repeat. Many promises, lots of talk, yet the issue persisted. I’ve been beyond patient. Jeff recommended a new transfer case would fix the problem, and then, a new transmission to "100% fix the issue". Needless to say after I paid for these, neither costly repair fixed the vibration issue. I've taken the car to Jeff, Jared and team over 20 times, almost 100 calls, tons of test drives, paid over $10,000 in parts and labor to Aamco and the vibration was not fixed. Their own shop foreman, Alex, agreed the vibration issue remained in our test drive yet Jeff would not, or could not, fix the car. Jared and Jeff refused any kind of refund. Has not returned my calls. I had to pay my local mechanic thousands more on top of what I paid Jeff unnecessarily, to re-diagnose and fix the original vibration issue; which was an axle/mount geometry problem in the end. My shop confirmed with the axle failing (Jeff’s part & repair) this was a dangerous problem since steering control was involved. I drive my 5 kids in this car and SHAME on Jeff and Jared for not caring about safety, either. Note, my local shop fixed the car vibration in 3 days where Jeff had been working on the car for a year unsuccessfully.MOST RECENTLY, I've learned from my mechanic the Aamco transmission rebuild they did (which was not needed!), is also failing! You can’t make this up. My shop at first didn’t consider the transmission could be failing since it was just rebuilt by Aamco. Total and complete nightmare, what a waste of time. I've spent months and months of my life on this. What a stress trusting the wrong company, and Jeff/Jared.This may ALL be bad luck, maybe my car is extremely complicated (??) but it was not handled professionally by Aamco, no ownership for the failing work completed, inability to resolve the issue, or promises made time and again as I spent money. Trust completely violated. They’ve taken all my money and every repair I paid over $10,000 for is failing. I'm now going to have to take Aamco to court. More waste of time for everyone. AVOID AVOID RIPOFF DANGEROUS.Also, their parking lot is the worst I’ve ever encountered at any business. Unsafe to get out of without being side swiped.
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January 2024 by Cesar Agudelo
Really happy with the service and the communication, Marc is an amazing person really helpful. 10 starts to the guys at AAMCO
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December 2023 by George Villanueva
Will be going back there. Marc 2as a great help.
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December 2023 by Mr. Bailey
Excellent customer service. Mark is the consummate professional. I highly recommend this AAMCO.
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December 2023 by Barbara McHale
Very informative and helpful!!!
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December 2023 by Imani Campbell
Great customer service! Great service!
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December 2023 by Daniel McHale (Mac)
I dealt with Mark to get a whole new transmission & axel all while dealing with Car Shield and my car was only there for 8 days. Only place I am using moving forward.
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November 2023 by Art Caley
Very pleased! Jeff and Mark did a fantastic job taking care of my car. Would do business with them again.Service: Transmission
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November 2023 by Ana Mery Holguin
Mr Mark, fix my car with a new transmission he is excellent.Service: Transmission
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October 2023 by Chris Johnson
They did an incredible job replacing my CVT transmission. Mark was professional and communicative with the status of my vehicle and the updates on the repairs. I recommend this place of business to anyone who needs quality work on their vehicles.Service: Transmission
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September 2023 by Ellie Blair
Mark and Jeff were wonderful to work with! We had a leak from the sunroof that led to water inside our car. Mark called to get us in right away that morning and even was able to have the issue resolved same day. We definitely did not expect the car to be fixed that quick, but we were throughly impressed with the customer service. Upon pick up Mark and the owner, Jeff were extremely personable and gave recommendations for the aftercare from the water buildup. It is great to have a trustworthy place to take our cars in the future!
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August 2023 by Tiffany Padilla
I had a really great experience with the guys at the shop. 99% of my communication with them was via phone. I met them in person when picking up my car. They provided the utmost service ever.Going to a auto shop can be nerve-wracking for any woman but these guys were honest and we're filled with integrity! I really appreciate the work they did on my car and their patience.I will definitely recommend their service even if it's out of your way!!!!
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August 2023 by Martin Speckesser
This Workshop is incredible. We came with a problem where two other Werkstatt´s did suspect a broken transmission, this team here found the problem and solved it, it was the board electronic, which had a bug. The best is still to mention: a couple of days later we needed to go to a Ford Dealership very nearby (recall action because of the deadly airbags needed to be replaced), when we picked up the car at that Ford dealer, the whole AC/ventilator etc. was not working. The Ford Dealer refused to look into that, wanted US $ 400 for a diagnosis (of their own fault, imagine!). We went back to AAMCO (Jeff) in White Plains. They immediately found the problem: the Ford Dealer had disconnected all cables behind the console and not plugged them in again, obviously forgotten. Jeff and his team found the mistake, repaired and put the car together - even without charging a Dollar for this (although not their fault). Therefore, Jeff and his team earn a 5-star appraisal here. Thanks you.Service: Transmission
