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February 2024 by Parris Young
They have everything you need but customer service is subpar at best
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February 2024 by Danielle Frederick
Just called for help and the response on the phone was “WHAT”. How is that any type of customer service. I asked if his was AutoZone and he said “YEA” as if I was stupid
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January 2024 by John P
Great customer service. Very nice employees.I needed a new bulb for my car, I was the first person in the door at 7am. I received help finding my item, as well as some advice related to installing it.I will definitely come back to this store. Huge thank you to the staff!
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January 2024 by Teara Williams
Ask if i was to buy a battery for my key could they install it for me and the guy said no as if it was huge deal. Went to the AutoZone on central ave and they did it no problem. Every time i try to bite the bullet and come to this location i leave disappointed every time. The central ave location has better customer service for sure!
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January 2024 by Catherine Torrice
Has everything, clean, polite staff and free parking.
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January 2024 by Lynne Fisher
Needed new wiper blades-I love they they will change them for free! When I went to give the guy a tip he said no, no just give us a good review online!Efficient, kind and helpful!
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January 2024 by Dorqus Maximus
Billy was super helpful and friendly and got me and my car back on the road right away. No, must no fuss. I definitely recommend this AutoZone!!
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January 2024 by Albert, N
employees are very polite. And also helpful. No long lines to wait on . I recommend this auto zone
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January 2024 by Joan Rice
If I could give them zero I would , there was a time this AutoZone in greenburgh was the place to go . However, since a new group has taken over it sucks . Clueless and not helpful.went in for oil and the person didn’t seem to know what oil to give me ...today I went to for replace batteries , the person helping tried to pass off the job to the same clueless person I had yesterday after staring at the screen not sure what to type in to find out the type of battery I needed. When ask if they could change them for me the answer was no .. their excuse, there was a problem with one customer. If every business stopped great customer service because of one person . Everyone would be out of business..I left and went down the street to Das.. great service and helpful..Das is the place to go if you want great service … Booooo AutoZone .. shameful
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January 2024 by C H
This place is absolutely fantastic. Why? The customer service is excellent. The workers that are here are dedicated, helpful, and sincere. We've used this AutoZone for many years but today I got the opportunity to actually go in and get a battery and was helped quickly, efficiently, and thoughtfully. We can ask for more when purchasing something and having great customer service. When you leave a place with a smile on your face with something as important as replacing a battery, it says something about the professional environment of these workers. There was a trust factor involved and there was an immediate sense of comfort. Don't even hesitate if you need something from them. They all worth it in every respect.
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December 2023 by Ashley L.
I needed one of my headlight light bulbs replaced, purchased it at the Yonkers location but they don't put them in for you, although they were nice enough to try. I ended up at the White Plains location, which was crowded but everyone was nice. The guy that replaced my bulb was very efficient and did a great job. Super thankful to him.
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December 2023 by Matthew Armanda
Horrible Customer Service
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December 2023 by Mohammad Ali
Good customer service
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November 2023 by Luca Scarano
Horrible customer service. Called at 9:40 to make sure the store is open and they had the part. They confirmed and said they were open till 10. I told them I am on my way and to get the part ready to avoid keeping them. They confirmed. I rush and drive 15min to get there and arrive 5min before 10. Yet upon arrival, they shut the door in my face and say they "close when they close" to come back tomorrow. Extremely unprofessional. If you give someone your word, you should keep it, let alone sticking to the advertised hours of the business. I will no longer be visiting this autozone.
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November 2023 by Germin Ovalles
Juan helped change my battery and gave great service in White Plains. I appreciate his help!