August 2021 by S C
I went to this Chase Bank this morning to close and reopen an account. I was greeted with a nasty attitude (with a look of what are you doing here and I don't want to help) and was told they can not help me. I never experienced this at any other chase banks in the area. Chase needs to fire these people and hire people with respect and wanting to help their customers.
April 2021 by K. S
Today 3/29/2021 I was going to fix my checking account this lady had the audacity to ask me and a family relative of mine if we are US citizens. Why does it matter if I'm a citizen. I am a customer at Chase who. I feel like its stereotypical just because I'm Latina. People like her should not be working there!
January 2021 by Brian D.
Majority of the bank tellers here are rude and nasty. They rarely smile or great you and basically toss the money at you if you're getting change or making a withdrawal. If you can go to another location I would recommend it.
November 2020 by Junk J.
So I moved and changed my address and they asked for proof of the new one so I drove all the way back home and drive back with a health care bill statement and they said no we can't accept that as proof you have to go to motor vehicles and change your address on your ID, wasted my day driving back and forth to this bank that's closing my account either way for no proof of address, customer service is the worst super rude and unhelpful, they rather make you waste your time to go on a wild goose chase instead of trying to help you on the spot for nothing cuz they don't help you after going on their wild goose chase either so I'm switching banks now and happy I found out how much this branch sucks.:)
November 2019 by Stella Kim
Poor customer service. Tellers were smiling and welcoming. However, whenever I visit the bank for notary public or any medallion signature guarantee, either the person who does it isn’t there or they give a ridiculous reason and refuse to do it. All of them I was able to get done at the branch on North Broadway without any fuss. I will not return to this location unless I close down any of my chase accounts. But Would recommend north broadway branch for any financial services.
November 2019 by Stephanie Matthews
The manager to the tellers are exceptionally nice will help you with any matter and I don't think it's anything I've ever going in there for a day have not been able to assist me beautiful spam manager is great I love that chase and you don't have to wait long
September 2019 by Christian Uy
Clean bank and new looking with free coffee.
May 2013 by Jonathan B.
Don't usually check-in or review banks, but I got my mortgage through this branch and the mortgage associate, Roberto Jimenez did well by me. After I closed they were also helpful in setting up a new account for me and were patient with all my questions.
August 2011 by Danielle Stein
Olivia is an amazing teller. Make sure to go to her!
July 2011 by John Malone
Katherine gives beat customer service of any banker ever. Ask for her. (not a teller!)