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January 2024 by Christopher Gabel
Helpful staff
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December 2023 by Laurice Eljaiek Rezk
A pair of shoes in sketchers stores fit completely differently in dsw, it seems as if they were imperfect
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December 2023 by Vinicio Méndez
Great variety of styles at very good prices.
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November 2023 by Aňita Martinez
Staff was extremely friendly. The store was clean and well organized. I actually got my favorite booties for the fall season. The cashier team had a slight issue with check out but offered me free delivery service with a brand new set of booties and an additional 30% off as a one time courtesy for the inconvenience.
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November 2023 by william sappo
They rung up the wrong price on her shoes. We drove back and instead of an apology the employee made her wait online again. My wife is too nice to complain but people should know to avoid the place if they can. If you decide to go check your receipt.
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October 2023 by Ashley L.
This is the best DSW in the area. The one on central avenue is TERRIBLE but this location is WONDERFUL. The staff is amazing. The store is organized and has a wide variety of sizes. You will end up buying something here because they have everything and the prices are the best price. I look forward to going to shop at this store again soon because I know I will find what I need and more. Even if its not a shoe, they have handbags and socks and even toys if you need a last minute gift.
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September 2023 by Grace Gair
Horrible horrible condescending customer service from “Manager”. I would give this place a zero if I could.
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June 2023 by BigLigStyle
They always have a good selection of footwear to choose from.
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May 2023 by Francine Morris
It was ok. No one to help you pull out boxes. Little staff. Shoes all fake leather at high prices. Not a fan anymore.
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May 2023 by Tanya Garcia
Manager ruined our Sunday shoppingMy grandma and I were so happy trying on shoes when the “manager “ of the store at Tarrytown Rd accused us of littering (in Spanish) With not a kind attitude asked us to put back a bench which we never moved in the first place. Then she told us to stop making a mess which we never did. We tried to informed her that it wasn’t us but she would not even stop to hear us. She just continued to say the same things. I tried to communicate what happened to one of the employees and he told me that since she was the manager I could not do anything. We left without buying any pair of shoes. I tried to convince my grandma that everything was ok and that the manager did not pick on us bc we’re HISPANIC (which usually happens to us, the hispanics)
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February 2023 by Jimmy Ching
All time find quality Footwear, Accessories and more super amazing assortment...price right too...
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December 2022 by Marie Salamino
Went there yesterday. I shop at DSW for all my work shoes/sneakers, but disappointed on how the manager by the name of Liz not only is rude, but also disrespectful. There was an issue with my shoe price prior to checkout and baffled on how she spoke to me as a customer. Would never recommend this location to anybody. Manager itself has no good manners;totally inappropriate.Remember this: The equation is simple: if you have unhappy customers stop paying for your services, you lose money/revenue. However, happy customers want to continue buying from your store and even tell their friends about it, you boost more revenue at the end. Therefore, this store need better customer service from checkout cashier to store manager.
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November 2022 by Rosemarie Pomilla
The manage Liz at this store is rude and disrespectful! I will never shop at DSW again. The company needs to give her a customer services class and one also for professionalism.
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October 2022 by Eboni Faulkner
I adore this DSW! They have the best clearance department in town and the layout is perfect ! I always step out with the perfect pair each time I visit this location!P.S. Download the app for frequent deals and a birthday discount!
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October 2022 by Eboni Empress
I adore this DSW! They have the best clearance department in town and the layout is perfect ! I always step out with the perfect pair each time I visit this location!P.S. Download the app for frequent deals and a birthday discount!