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September 2023 by Karen Chubak
I highly recommend Franklin clock shop for new clocks and/or clock and watch repair. They have a terrific selection of older and newer clocks. I went for a watch repair that I'd been told was impossible/very costly at two other locations but the technician at Franklin Clock Shop happily performed the repair in minutes for a very low cost. He clearly was just interested in helping me and not only motivated by a high margin sale. I am very grateful that I found this honest and kind vendor.
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July 2023 by Michelle C.
Had my chiming wall clock worked on in Ct. Came back chiming 3 minutes before the hour. The gentlemen at Frankling fixed it in a matter of minutes without charge. Thanks, your kind consideration for the trip we made has earned our future business.
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July 2023 by Anthony G.
Very satisfied with their expertise. Mahmoud was able to get our clock in perfect working order after one short visit to his shop. Very knowledgeable!!!
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June 2023 by Chung-Yu Yang
Long story. I tried to find someone who can replace the battery and strap of my Orient watch in White Plains. I only found a fancy jewelry and watch store in a mall that charged $35 and not sure if they can do it. Then I found Franklin Clock Shop and decided to give it a shot. I made a phone call, and the technician simply said he can do it. I took a 25-minute bus, and it totally worths it. The Indian (I guess) technician is probably the coolest guy I have ever seen. He did not speak much and just started the work. He was so fast and precise like a watchmaker version of John Wick. It took less than 10 minutes for battery and strap replacement and $15 charge. I also like the vintage atmosphere of the store.If you do not care about the fancy store and just want to find someone who can get the job done quickly and nicely with affordable price, this is the place.
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June 2023 by Randolph Cates
I walked into the shop this morning with my vintage Wakmann wristwatch that had been steamed by my sweaty wrist. The crystal was cloudy and I told the gentleman in the store that I was concerned about the movement rusting. He told me that they generally don’t do this type of work but offered to take a look. Before I knew it, he had it open, the movement removed from the case and was polishing the inside of the crystal. About 20 minutes later I had my watch in one piece looking great! When I asked how much, the gentleman (owner?) told me not to worry about it. I certainly paid him anyway and it was worth every penny to me. Sorry to say, you just don’t see service like this anymore.I’ve got several clocks needing service and Franklin Clock is getting the business!
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June 2023 by nancy alexander
I highly recommend the Franklin Clock Shop. We took an antique clock in for repair. It had wooden works that just couldn't be repaired. They rebuilt it, using new parts. It not only looks exactly as it did, but it can actually tell time now!
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April 2023 by Michael Lillils
Stopped in and asked if he did watch repairs. He said he just did the occasional battery replacement or strap replacement. I told him I had an automatic watch that wasn't holding a wind. He said he would take a look and maybe 20 minutes later the watch was fixed. Amazing ?. Oh and very reasonable $.
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March 2023 by Mario Dellapina
Did a wonderful overhaul of my Atmos clock.I definitely recommend this clock repair service
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February 2023 by Judy V.
I needed help with a twenty year old neon framed clock that I loved and Franklin Clock shop fixed it in ten minutes, while I waited. They couldn't have been nicer. I am grateful.
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October 2022 by Terri R
I did a home renovation and apparently my clock took a beating. I LOVE the clock and looked everywhere in an attempt to replace it. My last and final thought was maybe it can be repaired. I spoke to a very nice man at Franklin who said he would try and get a replacement part for it and, guess what, he did! I was very excited to pick it up and he was just as excited for me. I will always look to Franklin for any future repairs. 5 stars!
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May 2022 by Nina B
Fast, friendly service, and most important, ACTUALLY OPEN on Saturday. Mahmoud was super nice and fixed my aunt's battery pendulum wall clock in a jiffy — I had thought it needed a new movement, but he looked at it and just made a slight adjustment to the existing one and voila it keeps the right time now! Because I had made a long drive, he did it while I waited, and for a very reasonable price. I would definitely come back if I need any timepiece I care about repaired. He knows his business and is very pleasant to work with.
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May 2022 by Dave A.
Yup, same as the others have written. Couldn't have been happier. I had six watch batteries replaced (yeah, it was "on the list" for a while). Friendly, efficient and the kind of business you want to support. Clearly loves what he does and is very good at it. To be clear, his expertise is doing much more sophisticated work but it was a pleasure to have someone with his skill take care of my watches. Will be going back for certain.
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April 2022 by N B.
Fast, friendly service, and most important, ACTUALLY OPEN on Saturday. Mahmoud was super nice and fixed my aunt's battery pendulum wall clock in a jiffy -- I had thought it needed a new movement, but he looked at it and just made a slight adjustment to the existing one and voila it keeps the right time now! Because I had made a long drive, he did it while I waited, and for a very reasonable price. I would definitely come back if any timepiece I care about needs repair. He knows his business and is very pleasant to work with.
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April 2022 by Thomas Delco
Being a clock collector and a loyal customer for years I wouldn't consider going anywhere else for servicing my clocks. Friendly, professional and reasonably priced.
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April 2022 by The Critical J.
PROS: All the clocks are top quality and he even has older clocks on the back wall. He does clock repair/servicing as well. He has been in business for decades and knows everything there is to know about maintaining clocks and what goes into one. His prices are also great! CONS: Parking is scarce while the shop doesn't have too much inventory on certain select clocks (mantles, cuckoos, and watches). OVERALL: I highly recommend coming here to do business with. This person is the type where you can have a conversation with for hours