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March 2024 by Walter Areval
Got over charged 250$ and it's about to be 2 months still have not received my tax return!!!! Even thoe I asked for direct deposit
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March 2024 by Kimberly Diaz
This will be my last time ever filing with Jackson Hewitt their prices are outrageous I was promised that the fee will be the same as last year & I was ended up paying way more than expected. I was promised a call back from the manager she never called me back very unprofessional. They don’t care about their customers only the money they take out, and you can never get through with anybody to talk to.
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April 2023 by Tiquisha Harris
My experience with Jackson Hewitt was one of the The best experiences that I've had in a long time they were very hospitable and informal thank you Jackson Hewitt tax services.
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April 2023 by Sonya Miller
Went last week to the White Plains office and found the only agent there (man) to be quite condescending. It was starting out as such a negative experience I took all my documents and left without completing the appt. Never again. Would do my taxes myself before dealing with such horrible customer service.
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April 2023 by Michael Gilbert
Great experience. The preparer was excellent. Quick in and out. And I got money back!!
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March 2023 by Sonya M.
Went to this White Plains office last week. There was only one agent there (a man) and he was quite condescending. It was so awful I finally requested all my documents back and left without completing the appt. I have seen other reviews where they charge a ridiculous amount but we didn't even get that far. I would never go to someone that not only gave me wrong advice but then told me I was being defensive because I was reacting to his condescending attitude.Don't waste your time or money. Go someplace where they understand mutual respect and customer service... as well as competence.
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March 2023 by Bill Multer
I was formally an HR Block customer. Each year it was always a different preparer, no consistency. Also it seemed I was doing them a favor by allowing them to do my taxes. Last year I decided to give Jackson Hewitt a road test. Leon is a breath air. Very professional. This year I got a call from Jackson Hewitt to schedule an appointment and with the same preparer. Leon remembered me, that scored bonus points.
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March 2023 by Julia Furlipa
Leon was absolutely amazing. He was quick, helpful, and explained everything to me!
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March 2023 by S Barrett
Fast and easy. With maximum dedications. Great service way better than h and r. Block.
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March 2023 by Manuel Ortiz
The gentleman that helped me was courteous kind and knowledgeable
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February 2023 by Brie
I did my taxes today this is my 2nd time in the white plains office and the other time I went to the elmsford location which has now closed down. This is my 3rd year with Jackson hewitt and they charged me $547 just to file 2 tax forms. The previous times they never charged me that amount. Lost a customer
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February 2023 by Veronica Lewis
I worked with Media and had an excellent experience! She was knowledgeable, friendly and took the time to answer all my questions. She was fantastic!
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February 2023 by Nicole Arcieri
My tax preparer was very knowledgeable and kind. Would see her again.
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November 2022 by Robinne C
Tonica got me out of the IRS tax black hole with some simple advice that was right in front of my face (and under my roof) the whole time. Ask for Tonica!Thank you.
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April 2022 by 28RC27 Robi
Tonica got me out of the IRS tax black hole with some simple advice that was right in front of my face (and under my roof) the whole time. Ask for Tonica!Thank you.