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February 2024 by Erynn Albert
I live in white plains but go out of my way to come here because the ups locations/customer service closer to white plains are SO horrible. The people working here are so much nicer and helpful.
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December 2023 by P. Av
Politely welcomed, friendly staff, reliable and fast shipping, overall they always provide great service, never disappoints, thank you.
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December 2023 by Kristin Portsmouth
First time shipping international package and Ian made the process super easy and quick. Very helpful service.
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September 2023 by nativita anastha
I had an amazing experience at this UPS store two weeks ago. I was lucky enough to be assisted by Ian who was kind and very efficient. Ian didn’t hesitate to help me get the packages out of my car while telling jokes. He made a stressful process very enjoyable. Thanks Ian!!!!
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August 2023 by Cristina Biii
This is my go to UPS store. -friendly, fast and efficient. The place is always clean and staff is always helpful, with or without a line you are always greeted by amazing and knowledgeable staff. Its a plus to be able to return your Amazon packages here at the same time. Thank you for all you do.
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July 2023 by Elaina Balzano
I can’t tell you how many times I am returning things from Amazon! I am always happy to come into this UPS store .. I know them by name .and they know me.. . They are all super efficient and friendly .. even with a line out the door , they maintain a warm , calm , happy attitude and I never have to wait long because everyone working there is on top of their game! I would highly recommend this UPS store !
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June 2023 by Tana Da Silva
My go-to UPS. Everyone is so friendly and kind, and they always go out of their way to help. Ian & Larry/Lenny trying to remember his name, sorry! But they're always so helpful. Thanks!
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June 2023 by Laura M.
Excellent customer service. The staff is very friendly and helpful! I do all my shipping here.
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May 2023 by Francisco Jaile
Great place, Ian was extremely helpful and polite when I was at the store sending a return back. Gave me all the options and pricing for my return, to get me the best return possible. Recommend going to this location.
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April 2023 by David Azeizat
Terrific Store. The staff are an absolute pleasure to deal with, very professional and accommodating while at the same time, respecting your valuable time. The 24-hour mailbox access is very convenient. Although it does get busy at times, the operation is very efficient.Cheers
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April 2023 by Jingqing Zhang
Called ahead and they picked up the phone right away. Came here for notary and in and out only 3 minutes. So efficient. The lady is super nice!
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March 2023 by Marty M.
I made a mistake in a return and gave them the wrong box. The gal who owns the store went "above and beyond" in helping me and really made a difference in helping to solve the problem. Customer satisfaction is clearly at the top of the list for her and this store and I would highly recommend them!!!
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March 2023 by Han Chen
This is probably the best ups store I have ever been to, people there are very nice, knowledgeable and professional. Ian was helping me with my title work, he is super helpful and patient. If you need to choose a ups store, choose this one and you will get best experience.
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March 2023 by Jonathan Rogers
This ups store is very convenient to my apartment and they are all very helpful. Ian helped me the most and was very nice and friendly. He recognized me since I have been at this location before and helped me out with getting the correct size boxes for everything that I needed to send out. He helped me pack the boxes and he was very efficient and helped me get in and out fast.
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February 2023 by Kimberly M.
This store was absolutely fantastic!!!I first called and the person on the phone was so sweet and accommodating. I then go to the store and two attendants helped me at once. They measured my return, found me a box, printed my label, taped up my box.All employees at the store were great and I will keep coming to this UPS location.
