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March 2024 by Vision Virtuosity
The customer service on Saturday was extremely bad. One of customers asked the employee “what time do you close?” She answered why you asked that question. The customer has questions to ask the employee at the post office. Only one staff was there to answer the question. Basically I don’t want to go this post office again after the staff responded to the customer. If it is possible, I would give Zero.
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March 2024 by Margot & Boris
3/6/24 at 1:14pm. Unfortunately extremely rude customer assistance, luckily there are other post offices in White Plains a little further away but they treat you like a human.
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February 2024 by Christina B
Great hours on a Saturday. Clerk was very helpful
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February 2024 by michael madden
The worst of the worst. Employees are comically bad. I always feel like there’s a hidden camera waiting for my reaction to the people that ‘work’ there.
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February 2024 by Helen Massey
I’d give zero if possible. Employee was completely unable to process a simple change of address. Thank goodness she rudely directed me to the Fisher St. Post office to find a manager.
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January 2024 by Simon
Worst service I've ever experienced
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December 2023 by Anthony T
The worst post office I’ve ever been to. Constantly rude employees, they NEVER have any of the priority mail boxes or priority mail labels. Constantly closed for “lunch” Avoid this PO at all costs.
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December 2023 by william sappo
I got there at 4:55p. The metal grate was already down and front door locked. No one in sight, so they closed well before their 5P posted closing time. The reviews suggest the service here is awful but the least they could do is actually be there working during the hours we pay them to work. Do better.
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October 2023 by Noelle M
I went twice this week during normal open hours and both times no one was there.
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June 2023 by Irene K.
They close whatever time they want. Lunch hour is 3-4pm.. today was extended till 4:30.Lunch brake until 4:30 when it closes at 5 ? Can it be more ridiculous??? Very dirty with everything dusty and unswept! There hasn't been a broom or mop in that place for YEARS! You're lucky if you get ANY supply as everything is empty as well! I don't understand why it's even open when it's evident that nobody wants to work or is happy to do their job there.
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June 2023 by Jam
COPIED FROM USPS WEBSITE: 'USPS retail associates print labels right at the Post Office® location when customers are ready to send packages"I'm interested in why the middle-aged Asian woman working the desk decided that she was better than what is literally being asked of your service? Or how y'all are going to take an hour and a half for lunch and still laze around? I'm confused what you guys actually offer as an actually usable service beyond retailing envelopes & stamps. Useless, unhelpful and an honest to god example of why the United States Postal Service is going down the drain.
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June 2023 by DDR1050 (DDR1050)
Opens 30-60 minutes late regularly. Woman at counter is short tempered and rude. Always seems to be in a bad mood. I go to the location in Valhalla now.
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May 2023 by Faye Rosa
My daughter who is so respectful and sweet , now actually travels to the post office in Valhalla , this one is not even a mile away from us but because of how rude and nasty the workers in this post office are she'd rather go a longer distant , that speaks volumes .Unbelievable and this is one of the reasons that the US post office in general is loosing money . Lack of customer service !!! If that's the case make it automated we can weight our own packages stick a sticker on it put it in a pile for pickup and we would not have to interact with the rudeness.
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April 2023 by Elizabeth Miguet
Went to the post office this morning to try and mail something before work. The hours listed on the building and online all state 8:30am as the opening time. Had to leave at 8:40 to go to work and the building was still not open. There were 2 other individuals waiting with me that also ended up leaving because the building was not opening. I would not recommend going to this office in the morning because every time I try to go between 8:30-8:40am they are not open. If the office doesn’t open until 9am that’s fine but please list that instead. It’s very frustrating to continue to have this issue especially because many people are trying to make a trip around our work schedules.
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March 2023 by C E
Apparently service hours are suggested for this post office. The hour listed to open is at 8:30 am online, on the door and even when you call it specifies 8:30 am. However, no one was working. I waited until 8:50 and not an employee in sight.
