June 2019 by Heather Leggett
Dion the Store Manager was super helpful! The store has excellent customer service. This isn’t the closest store to me but I will go there from now on because of how helpful the staff was!
June 2019 by olivia Brinkworth
Deion was super helpful and great! He made sure I got the best deal. 10/10 recommend.
May 2019 by Gina Calire
Deion was extremely helpful, he switched my entire family over from AT&T in a seamless and efficient manner. He explained everything he was doing step by step in detail and ensured I understood the process as well as my new plan. He provided excellent customer service I wish I switched sooner!
May 2019 by Rosely Marsales
Terrell was our salesmen today. Had a great experience. He was very knowledgeable and saved me money with two new phones. Terrell was very professional and went over every detail.
May 2019 by Christine Todoro
Terrell saved me $250. By switching from Verizon to T mobile. Today I upgraded my old phone and he corrected my problem that I was having with not getting my data properly and paying off the Verizon phone charge. I will also go to this store and deal with Terrell and James bother guys were so knowledgeable!
May 2019 by Stephanie Evans
I had such a great experience,Terrell helped me so much! Him and his co worker were extremely personable and kind!My husband I will be going to this T-Mobile ONLY from now on!
May 2019 by Erin Nicosia
We recently switched my mom to t mobile and Sean was so helpful with everything! He made our experience easy and quick. Sweet guy and super helpful. Thank you Sean!
May 2019 by Mike Lepkoske
I had a great experience at the store. Sean helped me switch from Verizon to T-Mobile with my new iPhone. Great customer service and a fantastic person!
May 2019 by Ashlee Skinner
Terrell switched me over from straight talk after explaining all of the wonderful benefits of being a T-Mobile customer. He broke all of the billing and financing down for me from the beginning so I was sure to get exactly what I wanted and knew what I would be paying. He did all of the work and transferring, making getting a new phone that much more enjoyable. Very helpful, professional and efficient.
May 2019 by Adelle Young
I worked with James today. I never thought I would switch to a smart phone however, he took the time to show me how easy it is to use and he also personalized it to my liking! This young man was excellent and I am super happy I stopped into this location today! See you for my next smart phone, James.
February 2018 by F P Mauro
Great staff who are knowledgeable and very helpful!! A terrific experience working with them!!
February 2018 by Donna Rosinski
Main at Union Williamsville 14221. Matt took care of me. He is terrific. Very knowledgeable. Showed me all the new stuff. I bought a case and a new item...a phone holder/kickstand. Love it! Love T Mobile
January 2018 by Mary Frank
I went in as a AT&T customer and was convinced to switch by Matt and “Sunshine.” They were incredibly helpful and answered all of my questions accurately and patiently. They helped me switch carriers and set me up a with new phone, with a plan I loved, in under an hour. I would 100% recommend this store, you won’t be disappointed!!
January 2018 by Henry Smith
Awesome staff, friendly, helpful. Got me switched from Ankther company with no issues. Brand new store, got helped right away, no wait at all.