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October 2024 by Bobby Charles
**Access Issues at 24-Hour Facility**
I had 24-hour access to the facility. My car was towed, even though employees assured me I could park it there and provided a parking permit after the car was towed. This is illogical, and they seem unwilling to resolve the issue.
**Warning to Others:**
- If you have a business, avoid this place.
- If you plan on being in the storage for an extended period, avoid this place.
**Customer Service Experience:**
- Called the customer service number and was directed to call the store. This was a big waste of time.
Let’s hope they get their act together.
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October 2024 by 2 GamePlays
Kevin is a very good worker . He explained everything good and took his time and was patient with us .
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October 2024 by Karen Chavez
Great service . Employee lui is a wonderful employee, gives out information and very helpful tips for units information , the help that he provided was also very helpful
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October 2024 by Krissa Hatton
The sales guy Louie was warm informative very assuring I’m glad I came to safeguard thanks Louie for making me feel welcome
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October 2024 by chantou t
KEVIN AND LOUIE ARE AMAZING PEOPLE
I RECOMMEND
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October 2024 by Carlos Gonzalez
Kevin was great and profesional
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October 2024 by Fadi Qumbargi
Luey was a great help
Great place very nice and easy to deal with
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October 2024 by Frantz Sebea
Luey went above and beyond extremely professional building immaculate I will recommend this location to all my friends and family. This is the place to be thanks Luis. Much love peace
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October 2024 by Eddy Gilbert
Great service! Thanks
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October 2024 by Jude Marrs
This area is amazing! The manager Louie of phenomenal & extremely helpful! He made the process go by fast & i felt very comfortable leaving my stuff here! Highly recommend!
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October 2024 by Martina Mendez
Louie was great
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October 2024 by Syphax Entertainment
Louie was fantastic. Was very helpful and kind and will certainly continue to make this my primary storage care facility. Great stuff.
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October 2024 by Alshawn Smith
I had the absolute pleasure of working with Kevin at the Safeguard Storage in Yonkers, and I couldn’t be more impressed with the level of service he provided. From the moment I walked in, Kevin greeted me with a warm smile and a professional demeanor that immediately made me feel at ease.
Kevin took the time to thoroughly explain all of the available storage options, ensuring I found the perfect unit for my needs. He was incredibly patient, answering all my questions in detail, and he made the entire process of opening a storage unit smooth and hassle-free. His knowledge of the facility and commitment to customer satisfaction are unmatched.
Not only was Kevin efficient, but he also went above and beyond to make sure I felt confident in my choice. His attention to detail, excellent communication skills, and friendly attitude made this experience far better than I ever expected. Safeguard Storage is lucky to have such a dedicated and caring team member!
If you’re looking for a seamless and stress-free storage experience, ask for Kevin. You won’t be disappointed!
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October 2024 by Verrette Williams
Kevin was very helpful, quick and concise.
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October 2024 by Darwin Honore
Working with Louie was literally a money saver.
I received a terrific price,
He was extremely helpful.
? satisfied with my choice of safeguard.