-
March 2024 by Andrea G.
I return an item in January paid in CASH. The store told me I will be getting a check we in March going into April still haven’t receive my money .
-
March 2024 by Lilian Medina Young
The Zales customer reps have a bad attitude and are no help. My wife was talking to the customer service rep and in the middle of it the lady picked up the phone and cut her off. She didn’t look like she wanted to help at all. She even rolled her eyes when my wife was looking for the online receipt. Terrible TERRIBLE customer service! So disappointed.
-
February 2024 by Roger Ousley
Ms. Wandy was is awesome! She helped my tremendously and made the process so easy and comfortable.
-
February 2024 by BR BR
Young lady was extremely helpful & knowledgeable about the differences of natural and lab diamonds….which she helped me make the right decision. Highly recommend Raycheal was her name. Thank you again
-
February 2024 by Linsel Pena
I’ve coming to Zale in cross country for years. Wandy is my sale rep and she is awesome.
-
February 2024 by Elvis Cespedes
Fast and efficient service. Wendy was extremely knowledgeable and answered all of our questions.
-
February 2024 by Jessica Douglas
Miss Wandi Goldenberg was my sales assistant and she was fantastic. I’ll give her 100.
-
February 2024 by Vanessa Martinez
I love zales I love how they treat me .
-
January 2024 by Johnny Molina
Wandy is the best!! I’ve been a customer at this location for a few years now and she has always provided great service.
-
January 2024 by Nikee Time
Took care of my needs
-
December 2023 by Brunilda Rodriguez
I must say today a young lady by the name Olivia was so helpful she went far and beyond to help me with a horrible experience, when purchasing a ring I bought my mom for Christmas and did not fit her. Long story short the ? was not purchased at her store it was in bayplaza mall I went to return the ring and they would not help me at all I purchased the ring with the zales card and lost my receipt they claimed they where not able to do anything for me , the worst part the person with the nasty unprofessional attitude was the manager. I immediately called coaprte and report them. I took my item to yonkers with no problem this young lady help me, please if you need anything special for that special person go and see Olivia, plz don't buy or purchase anything from bayplaza zales they all need to be retrained.
-
December 2023 by Tanissha Kaufman
The store manager, Zarita was beyond helpful. She made me feel amazing and confident about my purchase. I am so impress by the professionalism and dedication. She even made me an emotional connection that gained a customer for life. GO SEE ZARITA AND TEAM CROSS COUNTY
-
December 2023 by SHANE BACCHAS
Wandy was excellent she can handle ten customers at a time.when I went in I had no clue of what I wanted and she put it together in no time. I walked you with gifts for my 3 daughters. 5 star service..
-
December 2023 by Mark Bell
Wandy has helped us several times and her expertise and knowledge have always made our purchase easier and pleasant. She is a true professional.
-
December 2023 by YVETTE HARRIS
The sales rep Wandy was the ABSOLUTE BEST I have ever experienced. She is so down to earth while staying professional. She is very knowledgeable of the items and has a good sense of humor.
