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February 2024 by D B
I had a standard oil change and tire rotation done this past week. Im not sure how- but the techs managed to get dirty oil all over my van's exterior front and rear quarter panels. Whatever they did while rotating the tires / inflating them also caused the low pressure warning to trip on my dash and was not addressed prior to giving the van back. Pretty poor attention to detail and service. These are straight forward tasks but Im going 0 for 2.
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February 2024 by Christina Campbell
Matthew, Chris and Shakita were awesome. It’s so rare to find any establishment where all the employees are friendly and courteous these days. We were pleasantly surprised with the team of employees at this location. Shakita, Chris and Matthew were so friendly we couldn’t help but write this shout out to them. We recommend this place for all your car registration and oil change needs!
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February 2024 by Theresa Kim
They are very friendly and honest service! I will be back again
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February 2024 by Rich Murray
The staff was great. Didn't try upselling me. I told them I was in a rush and they made it happen quick. Will be going back again.
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December 2023 by Krista deZeeuw
Great job by the team at Jiffy Lube in Apex, NC! They were so efficient and very pleasant! Highly recommend this location!
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November 2023 by Zack ..
My daughter just went there today (11/22/23). When she arrived, she was never greeted, she waited for 15 minutes and when she asked the Staff a question, they were all rude and unprofessional and appeared very understaffed. She texted me and told me what was happening. I told her to leave and go to Take 5....... It's too bad, because I went to the Apex location for almost 6 years with three different vehicles, and they were all really professional. Never again....
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November 2023 by Heather Milligan
I absolutely love this place!!!! I never leave there disappointed. Staff laughs with me every time I go on there!!! I was not feeling well the other morning and they has me laughing so hard I left there ready for my day!!! :)
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October 2023 by Mike M.
Had been going here for years. Last time had a big fiasco because they didn't have the right filter. Just went over. Had a person in front of me who got checked in by the woman with an iPad. Figured she'd walk to me next. Nope. Sat there for nearly 10 minutes, the car didn't move. I gave up and started driving around, saw her inside the bay talking. Two other workers by the dumpsters smoking. I said aloud to no one in particular, "Thanks for the service." Another "worker" who I didn't see sitting by the edge of the bay said, "Oh no, we're losing a customer. So sad." Great attitude. Yup, you lost a long-time customer with 4 cars forever.
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October 2023 by Deborah N.
I went to the Laura Village Drive Jiffy Lube on Friday after work. I was overdue for an oil change. I was greeted by a very nice man named Deas. His conversation with me was so positive. My interaction with him gave me the confidence that he was genuine in caring about my car's needs. He told me that he noticed my tire light on so he took care of the tires, my carpet was cleaned, the doors were opened for me upon entering and leaving. I was the last person to get an oil change after a long day at work and I was still impressed how genuine and refreshed he seemed. Now this is what we all wish how we could be greeted and helped at many service-oriented businesses. Jiffy Lube, if you read this, you need to keep this guy!!!
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October 2023 by Cameron Yates
I like this place. I go here for inspections and oil changes. Just make sure that everything else you need is already done before you go here. They are a bit overpriced for other services. So, if you are needed an oil change or inspection done, its a great place and usually pretty fast as long as they aren't very busy.
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October 2023 by Asli Sirin
I went there a Tuesday afternoon, it wasn’t busy and they started to work on my car immediately. This was the one in Apex. Staff was kind. I highly recommend this jiffy lube!
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October 2023 by Bryan Halbig
I've been to this location now three times. I got my oil change my brake pads done and my state inspection / emissions. Each time I am in and out in under an hour at a good price.
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September 2023 by Sharon Moran
Stopped in for an oil change, got service with a smile quickly. I'll definitely be getting my oil changed here from now on. Thanks to you and your team for the wonderful service Shakita!
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August 2023 by Steve Swartzlander
I've been several times and they've usually been fast, and good about letting you know early if inspection was going to fail. Today they were busier than usual but still wasn't too long of a wait, but they told claimed new wipers required to pass inspection, then charge me $40 per blade, which is ridiculous when the same blade would cost half as much anywhere else. My wipers were pretty much fine last time I drove in the rain.
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August 2023 by Anna Johnson
I have been to the Jiffy Lube at 64 and Laura Duncan in Apex a number of times, and each time, they are quick, respectful, and truly HELPFUL, going above and beyond to help me troubleshoot and find solutions, even topping off fluids when needed. While the General Manager has been especially helpful, customer service from ALL the employees has been truly stellar. I’m definitely a happy customer!!
