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December 2023 by Helen
Donte is the best manager to have ever walked in that building. I used to dread coming in when the short heavier set girl was in charge, and I even switched to salon centric for a few months but this boy has single-handedly changed my mind about Cosmo. I love coming in now and feel like I’ve made a true friend. His knowledge is impeccable, his customer service is astonishing, and the store has never looked better.
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April 2023 by Raquel L.
If you are a regular customer they won't even sell you any item. I can't believe there is a business like this. There is no sign directing this for license hair technician, and Cosmologist. I felt very judged to the extent that the associate sounded disdain, unmotivated, and depressed. It's disappointing that you can't buy a item and being told that you have to be licensed. I think this store should not be open to the public, and perhaps market themselves online.
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March 2023 by giantslvr Man
Autumn is Very helpful....I like this store for my needs...
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January 2023 by Ryan
I’m not sure what’s going on with this location. Everything I place a same day delivery they get my order wrong. When Logan was there I never had to worry about that but now it seems who ever puts the order together can’t read the print out correctly. It’s very frustrating when you post for delivery plus tip and the order is wrong and you end up having to go there anyways. If y’all gonna offer the service at least try to get the orders right. I try to be understanding but after the 5th order being wrong,meaning 12 items I can use, I feel some kinda way about it.
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October 2022 by sondra mcmahan
Even though i came at almost closing time..lady was so very nice.
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August 2022 by Winona Johnson
They were very friendly and helpful. It was a very good experience.
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May 2022 by Kat Greer
Love this place for all my hair professional needs!!!
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February 2022 by Lotus Herban Spa
Logan is the most personable sales person I’ve been around in a long time! While I was shopping I heard her greet every new customer with kindness and a personal connection. People coming in with a scowl on their face we’re quickly smiling because Logan was saying something authentically kind. The world needs more people like this woman. She made the trip into the store well worth it even if not everything was in stock.
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December 2021 by Ellen Dewyngaert Huff
The staff is loving and kind. They make a valiant effort to find the products you need and if they are out of something, will try very hard to hold the item when it comes in. I feel like they are my co-workers too because they assist me in making my business its very best.
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November 2021 by Rosalyn Palyszeski
Hardest working manager ever! Friendly in the most challenging times.
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September 2021 by Jessica
I haven't been shopping at Cosmoprof for a few years now. The staff was progressively getting worse with customer service. But I recently shopped at Cosmoprof out of convince & I had a wonderful experience. The staff was so nice & willing to help you. I will definitely be shopping there in the future.
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September 2021 by Delainie Millwood
I normally go to Cosmoprof in Hendersonville and I adore them. They are amazing. I actually live closer to the Asheville store. I wasn’t always happy with the customer service I received at the Asheville location. That changed today! Logan was awesome! She introduced herself….She helped me with questions I had about products I’d never used before. She asked my name and said it was nice to meet me. She is wonderful! Such a change! I think everyone that goes to this store will see the difference if she is working that day! Logan is a definite asset to this location! I just had to post this because it was such a different experience than normal. Kudos to Cosmoprof for hiring Logan!
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September 2021 by Elizabeth Kim
I have enjoyed my trips to this particular store for the excellent attention and customer service. Logan is always happy and helpful, even remembering me with months in-between our interactions. Lisa also happily greets customers with a genuine 'Welcome in', making everyone feel like they are in the right place. I also remember Sadie who answered many questions for me and seemed to know her stuff. Thank you to the crew at this CosmoProf for their positivity and ready-to-assist attitude!
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June 2021 by L'Amore & Associates LLC
Very low on barber supply
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May 2021 by Mami Muti
This place is great, Logan was excellent, I am glad you have someone so helpful working there.